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Laundry Troubleshooting

Find out how to give your clothes the best wash and to get the most from your tumble dryer. Check out our top laundry troubleshooting hints and tips.
Why is my washing machine making a loud rattling sound?

Why is my washing machine making a loud rattling sound?

Double check that all the transit bolts have been removed. These large screws are attached to your machine’s drum to prevent damage during delivery. If they’re still in place, your machine will sound like it’s taking off when you turn it on!

Having trouble connecting your washing machine?

If you're struggling with the connection of your appliance, it may be the water tap is not turned on, or a potential kink in the drain hose.
Having trouble connecting your washing machine?
Why won't my washing machine start?

Why won't my washing machine start?

When your appliance doesn't start, it may be that the delay timer has been pressed by mistake. Likewise, if the control panel doesn't work, it could be the child lock that is on.

Why aren't my clothes as clean as they used to be after a wash? 

To give your clothes the best wash, don't overload your washing machine. You'll also need to give your filter a deep clean once a month - a little baking soda is perfect for this.
Why aren't my clothes as clean as they used to be after a wash? 
Having trouble using your tumble dryer?

Having trouble using your tumble dryer?

If you're having trouble using your tumble dryer, it may be that your filter or condenser is clogging up. It's important that they are regularly given a thorough clean. Make sure you remember to empty the water container too. Keeping your tumble dryer in a garage is likely to make it less reliable, so keep it in a warm house. And, don't overload your tumble dryer. This will prevent your clothes from getting dry.