We use cookies on our site to make sure we give you the best service possible. To give your consent, carry on shopping, or find out more about cookies here.

Ok
Ask a Question Live Chat

How To Look After Your Washing Machine

It’s important to look after your washing machine and carry out regular checks, so your clothes feel and smell fresh after every wash. Here are the most popular questions we receive into our call centre about how to maintain your washing machine.

How do I run a maintenance wash?

How do I run a maintenance wash?

Make sure your washer is working at its best by running regular maintenance washes. Some washers have a drum clean programme which removes any residue build-up. But there are also a few handy tricks you can try at home to keep your washer running smoothly. Wash your clothes at a lower temperature and use detergents designed for coloured clothes, so your clothes remain fresh and vibrant without fading. And, don’t forget to leave the door open after each cycle so air can circulate around the drum, getting rid of any unwanted odours. 

How do I descale my washing machine?

Keep your washer in tip top condition by regularly descaling the inside of your appliance. This reduces any unwanted limescale build-up that can gather in the water filter or on the walls of the drum. You can buy descaler specifically for your brand of washer and use this in the machine, following the instructions on the bottle. Or alternatively, try gently dabbing vinegar onto a damp cloth and wipe around the inside of the drum. This will remove any black marks and residue that can be transferred from your clothes during the wash. 

How do I descale my washing machine?

How do I maintain the pump filter?

It’s important to look after the drain pump filter so your washer runs smoothly. Clean out the filter pump every few weeks, or whenever you begin to notice changes in your wash cycle. A few tell-tale signs that you need to check the filter are if your clothes are still soaking wet after the final spin. Or if the drum is failing to drain away used water fully.

To check the filter, locate it on the front of the washer, behind a small door. Simply open the door and unscrew. Be careful as any excess water may drip out. Just incase, pop a shallow tray underneath to catch unwanted drips. Then uiscrew the filter and clean. In here, you will find any trapped hair or lost coins from your jeans pockets that may be causing unwanted problems.

Laundry tips

Laundry tips

We've compiled a few more handy tips for you to carry out so your washing machine remains in perfect working order.


Remove wet clothes from the drum as soon as your cycle has finished. Leaving wet clothes sitting in the drum can cause mould and mildew to occur.


It is also important to check you’re washing your clothes at the appropriate temperature for the detergent you’re using. Check the wash instructions on your detergent to ensure you're using it at the correct temperature. Using a too high or low temperature can be damaging to your clothes.


Remember to regularly rinse and clean the detergent drawer. If you switch between detergents, it may cause the dispenser holes in the detergent drawer to clog up. If you notice a change in your cycle, gently clean inside the drawer with a damp cloth.