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AO Aftercare

With an AO Aftercare Protection Plan, you can relax in the knowledge that there’s help at hand should your product break down.


We like to do things differently at AO and that’s why we’ve teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:

  • You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
  • Unlimited call outs at no extra charge
  • Hassle free access to a network of manufacturer- approved engineers
  • A UK customer care team available 365 days a year
  • No set up fee and no excess to pay on breakdown
  • You could get a brand new replacement product if yours can’t be fixed
  • Low monthly payments; ability to cancel at any time
  • No product age limit on renewals
Find out more

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Beko HIC64102 Built In Ceramic Hob - Black

Expert cooking results every time. The HIC64102 ceramic hob will blend into a traditional kitchen with ease. Take your pick from 4 cooking zones - 2 for larger pans and 2 smaller zones that are perfect for warming a pan of milk. This appliance puts safety first too, thanks to its residual heat indicator which glows if a zone hasn’t been switched off. With a smooth black glass base, the design is minimal and it’s easy to keep clean. And, the 4 user friendly dials are located on the side, so you won’t catch them when cooking. Plus, we can install your hob when we deliver so you’ll be up and running in no time..

Watch Video Review | Read Specification Dimensions (cm): (H)9.5 x (W)58.0 x (D)51.0
Installation Service We'll expertly connect your new appliance when we deliver for £89.99 Find out more
 
AO Aftercare

Protection plans from £3.49 per month More info

£150
 

Famously Flexible

Standard Delivery FREE Next Day £9.99 Same Day £29.99
Get this Today for £29.99 Tomorrow for £9.99 or from Sun 21 Dec for FREE
Our price beats or matches
  • Appliances Direct £178.96
  • Very £195.95
  • Debenhams £169.00
  • Littlewoods £199.00
Pay on Finance
Spend over £249 to get finance from £7.35 per month. More info
 

4.7 out of 5 customer rating

71 of 76 (93%) reviewers would recommend this product to a friend

Build Quality

  4.6 out of 5

Consistency of heating

  4.6 out of 5

Ease of Cleaning

  4.4 out of 5

Ease of Use

  4.8 out of 5

Pre-heating time

  4.5 out of 5

Product Reviews

"beko ceramic hob"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

Cons: none

"looks very classy,easy to clean just wipe over with a damp cloth,heats up quick and I love the red warning light when hob is still hot"

45 of 45 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: kentish

Location: kent

Gender: Female

Age: 45 to 54

Family size: Couple

"Very Good"

Pros: Value for money, Easy to use, Good build quality, looks good

Cons: none

"Purchased to replace old solid ring hob. Delivered efficiently with up to date texts.

Hob is quick to heat and extremely controlable. Price seemed too cheap, but quality and efficiency above expectations."

26 of 26 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: Steve12

Location: South Yorkshire

Gender: Male

Age: 55 to 64

Family size: Couple

"Gorgeous appliance!!"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

"Lovely sexy appliance for my kitchen - great buy and love the way it looks!!!"

16 of 16 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: annafitz

Location: Northampton

Gender: Female

Age: 25 to 34

Family size: Couple

"Good value hob"

Pros: Value for money, Easy to use, Good build quality, looks good

Cons: none

"Easy to use, good build. Would recommend.

The knobs looked to be white from pictures but are actually silver coated plasted. Hope will be robust enough to last."

12 of 12 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

4 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: EckChis

Location: Belfast, UK

Gender: Female

Age: 35 to 44

Family size: Couple

"Beko Hob"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

Cons: none

"An excellent addition to my kitchen. Very efficient, user friendly and smart."

11 of 11 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: Sirius44

Location: Plymouth

Gender: Male

Age: 35 to 44

Family size: Large Family

"Old hobs never die..."

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good, no cons!

Cons: none

"...well, ours did - after 20 years daily use. This one is very easy to operate and the elements are not as ferocious as our old radiant one so things don't boil over now. There are two rings of elements on each cooking plate so one is disconnected for lower temperatures. We like the clearly marked control knobs, which can be removed for easier cleaning - and that's just about the easiest job in the kitchen anyway. Don't use cleaner like Cif - it scratches. Looks good, works well."

9 of 9 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

4 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: Hobgoblin

Location: Dorset

Gender: Male

Age: Over 65

Family size: Couple

Read more reviews

Want to write a review? Click here

4.7 out of 5 customer rating
93.4% of customers would recommend this product to a friend.
"looks very classy,easy to clean just wipe over with a damp cloth,heats up quick and I love the red warning light when hob is still hot"
Read reviews (76) | Read questions (9)
  • FREE delivery. Need it quickly?
  • Disconnection is not available on this product
  • Connection available for just £89.99
  • Recycling available for just £9.99
  • 14 Day Returns guarantee
  • Price Match Promise
 

Beko HIC64102 specification

Product Detail   Feature Videos
Dimensions (H)9.5 x (W)58.0 x (D)51.0  
Brand Beko  
Colour Black  
Category Ceramic Hobs  
SKU HIC64102_BK  
Product Overview   Feature Videos
Control Type Knobs  
Control Position Side  
Control Panel Lock No  
Hob   Feature Videos
Wok Burner No  
Number of Burner / Zone Sizes 2  
Burner Power Range 1.2 to 1.7 KW  
Number of Burners / Zones 4  
Pan Support Type None  
Residual Heat Indicator Yes  
Pan Detection No  
Automatic Safety Shut Off No  
Heating Type Ceramic  
Hob Surface Material Glass  
Hob Type Electric Ceramic  
Make Life Easier   Feature Videos
Number of Power Levels 6  
Warranty   Feature Videos
Manufacturer Warranty 2 Year(s)  
Installation   Feature Videos
Requires 13 Amp Power Supply No  
Requires Electrically Trained Engineer To Hardwire Yes - May Not Be Supplied With Cable  
Electrical Connection 5.8 KW  
Fuse Rating 30 amps  
Fuel Type Electric  
Minimum Distance To Cooker Hood 65 cm  
View full specification

Beko HIC64102 Ceramic Hob

The Beko HIC64102 is a firm favourite with customers, with most rating it 5 out of 5. It’s got a really clean and simple look to it with a black glass top and 4 silver dials, and one owner has said it is “great value for money, and looks and performs as good as other more expensive hobs.”

There are 4 cooking zones in total. 2 are quite large so ideal for your bigger pots. You also have 1 standard zone, and a smaller economy sized one. This is great for saving on electricity as you won’t need to use the bigger zones to boil a small pan.

The dials are on the right hand side, so out of the way. This is great because you’ll avoid accidentally turning the dials up or down if you lean over. Each zone comes with rapid light heating, which means it will heat up super quick. Each zone gives you the choice of up to 9 power levels – you can leave food to simmer at a really low setting, or have your water boiling really quickly with a higher one.

The great thing about ceramic hobs is that they are easy to keep clean. The glass surface can easily be wiped down in a matter of seconds to have it looking as good as new. You also don’t have any bulky pan supports to wash.

 

We know a new appliance is an investment, whether your old one has broken down or you're kitting out a new home. That's why we offer the option to Pay on Finance. If you spend £249 or more online, you can choose to spread the cost of your purchase over a time to suit you, whether it's 6, 12, 24, 36 or 48 months. Just select the Pay on Finance option when you check out.

It's as easy as:

  • Add your products
    and services
  • Select Pay on Finance
    at checkout
  • Complete the easy
    application

Representative Example

We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month.

Enter your order total:
£
APR Deposit to pay Monthly Payment Total amount payable
12 Months
19.9% No deposit 12 months: £22.86
No final payment
£274.32
24 Months
19.9% No deposit 24 months: £12.46
No final payment
£299.04
36 Months
19.9% No deposit 36 months: £9.03
No final payment
£325.08
48 Months
19.9% No deposit 48 months: £7.35
No final payment
£352.80

Finance Terms and Conditions

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.

Pay on Finance for interest-bearing credit products is available over 12, 24, 36 or 48 months, subject to status. From time to time, we may offer an interest-free credit product over 6 or 12 month terms, at our discretion. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you’ll enter into a credit agreement with Secure Trust Bank Plc; V12’s parent company.

Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).

FAQs

Who is eligible for finance?

Finance is available on orders of £249 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.

You'll need to be:

  • 18 years or older.
  • A UK resident for 3 years or more/Permanent UK resident.
  • Be able to make regular repayments by Direct Debit.
  • In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
  • Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.

Other conditions may apply and we cannot guarantee that your application will be accepted.

* If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.

How long will it take to apply?

You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.

What do I need to apply?

All you need to do is fill out the online form at the payment stage and add an electronic signature. It’s important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.

What happens if my application is turned down?

Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.

If your application isn’t successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:

  • you do not meet the eligibility criteria;
  • adverse credit reference agency information;
  • your credit score;
  • you are considered to be overcommitted financially; or
  • your existing account performance with other lenders.

If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be email to underwriting@v12finance.com or for more advice, call V12 on 02920 468916.

A little bit about V12 Retail Finance

Finance. Pure and simple.

We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.

Promotion

£150
 

Famously Flexible

Standard Delivery FREE Next Day £9.99 Same Day £29.99
Get this Today for £29.99 Tomorrow for £9.99 or from Sun 21 Dec for FREE