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AO Aftercare

With an AO Aftercare Protection Plan, you can relax in the knowledge that there’s help at hand should your product break down.


We like to do things differently at AO and that’s why we’ve teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:

  • You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
  • Unlimited call outs at no extra charge
  • Hassle free access to a network of manufacturer- approved engineers
  • A UK customer care team available 365 days a year
  • No set up fee and no excess to pay on breakdown
  • You could get a brand new replacement product if yours can’t be fixed
  • Low monthly payments; ability to cancel at any time
  • No product age limit on renewals
Find out more

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By submitting your details, you are agreeing to receive information about ao.com products and services via email. ao.com will not share your details with any other organisation. For further details please see our online Privacy Policy.

Hotpoint Ultima S-Line SWMD10437K Freestanding Washing Machine - Black

Wash with ease. The massive 10kg drum on this black washing machine means it’s really well suited to a bigger family. The 1400rpm spin speed will whizz out most of the excess water too, so your clothes will need less time on the line. Steam refresh is brilliant – it’s great for a going out dress or suit jacket as it uses the power of steam to clean it up, so it smells like you’ve never worn it! Get rid of 20 of the most common household stains with anti-stain, and there’s even a quick version of this if you’re in a hurry. You’ll barely notice it’s on thanks to the quiet motor and insulation panels, and it’s A+++ rating for energy efficiency means it’ll be cheap to run too. The I-Screen interactive display makes it super easy to flick between programmes. Some of these include an anti-allergy cycle and one just for your woollens!

Watch Video Review | Read Specification Dimensions (cm): (H)85.0 x (W)59.5 x (D)60.5
 
Choose Colour. (Black) selected
AO Aftercare

Protection plans from £7.49 per month More info

£469
 

Famously Flexible

Standard Delivery FREE
Get this on Tue 23 Dec for FREE
Our price beats or matches
  • Currys £469.00
  • John Lewis £469.00
  • Appliances Direct £493.94
  • Very £535.95
  • Debenhams £494.00
Pay on Finance
19.9%
£13.84
£664.32
 

4.7 out of 5 customer rating

4 of 4 (100%) reviewers would recommend this product to a friend

Build Quality

  4.7 out of 5

Ease of Use

  4.7 out of 5

Features

  4.7 out of 5

Quietness

  4.7 out of 5

Washing Ability

  4.7 out of 5

Product Reviews

"Best buy on line"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

Cons: none

"Great m/c fitted my self up and running 1/2 hour easy controls very quite you can adjust the spin in any program 400/1400 cloths come out just damp,great drum size 10 kg cheapest on line"

Was this review helpful to you?

Customer Rating:

Quietness:

5 / 5

Features:

5 / 5

Ease of Use:

5 / 5

Washing Ability:

5 / 5

Build Quality:

5 / 5

Reviewed by: crox

Location: ruislip

Gender: Male

Age: Over 65

"Nice looking"

Pros: Easy to use, Good build quality, looks good

Cons: Expensive

"I am pleased with purchase although one of the more expensive models .

Like all new washing machines the program's are long but this has a time save option which reduces wash time and also a 30 min wash for lighter loads ."

Was this review helpful to you?

Customer Rating:

Quietness:

4 / 5

Features:

4 / 5

Ease of Use:

4 / 5

Washing Ability:

4 / 5

Build Quality:

4 / 5

Reviewed by: Annie58

Location: West lothian

Gender: Female

Age: 55 to 64

Family size: Large Family

"Good Buy"

Pros: Easy to use, Good build quality, Quiet, looks good

Cons: none

"We had to get a new machine fast and this was a perfedct choice. Simple to use and easy to understand the different wash cycles. The quality is great too."

Was this review helpful to you?

Customer Rating:

Quietness:

5 / 5

Features:

5 / 5

Ease of Use:

5 / 5

Washing Ability:

5 / 5

Build Quality:

5 / 5

Reviewed by: XXXColinXXX

Location: Dagenham

Gender: Male

Age: 55 to 64

Family size: Couple

"Best Washing Machine"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

Cons: none

"This is a great looking appliance and looks fab in my new kitchen.

The machine is of great quality and performance is excellent. I would highly recommend this to everyone."

Was this review helpful to you?

Customer Rating:

Quietness:

5 / 5

Features:

5 / 5

Ease of Use:

5 / 5

Washing Ability:

5 / 5

Build Quality:

5 / 5

Reviewed by: Loobylou19

Location: Chorley

Gender: Female

Age: 25 to 34

Family size: Small Family

Want to write a review? Click here

4.7 out of 5 customer rating
100% of customers would recommend this product to a friend.
"This is a great looking appliance and looks fab in my new kitchen. The machine is of great quality and performance is excellent. I would highly recommend this to everyone."
Read reviews (4) | Read questions (2)
  • FREE delivery. Need it quickly?
  • Disconnection available for just £4.99
  • Connection available for just £19.99
  • Recycling available for just £9.99
  • 14 Day Returns guarantee
  • Price Match Promise
 

Hotpoint Ultima S-Line SWMD10437K specification

Product Detail   Feature Videos
Dimensions (H)85.0 x (W)59.5 x (D)60.5  
Brand Hotpoint  
Colour Black  
Category Washing Machines  
SKU SWMD10437K_BK  
How Well Does It Perform?   Feature Videos
Annual Energy Cost Based On 15.44p/Unit 36.28 pounds  
Noise Level (Spin) 76 dB  
Noise Level (Wash) 56 dB  
Wash Load 10 Kg
Energy Rating A+++ Rated
Annual Energy Consumption 235 Kwh  
Annual Water Consumption 12810 Litres  
Wash Performance A Rated  
Spin Performance B Rated
Spin Speed 1400 RPM
Water Remaining After Spin 53 %  
Product Overview   Feature Videos
Childproof Lock Yes  
Control Type Push Button  
Delay Timer Length 24 Hours  
Display Type LCD
Number of Wash Programmes 16  
Super / Extra Rinse Yes
Delay Timer Yes
Fuzzy Logic Yes  
Half Load Function Automatic
Large Porthole Yes  
Rinse Hold No  
Time Saver Function Yes
Time to End of Programme Yes  
Variable Spin Yes  
Variable Temperature Yes
Wide Opening Door Yes  
Standard Programmes   Feature Videos
Cotton Programme Yes  
Dark Wash No  
Easy Iron Programme Yes
Economy Wash Yes  
Intensive Cycle Yes  
Mixed Load No  
Quick Wash Time 30 Minutes  
Silk Wash Yes
Spin And Drain Yes  
Sports Programme No
Synthetics Yes  
Hand Wash No
Pre Wash Yes  
Quick Wash Yes
Wool Programme Yes
Delicate Wash Yes
Warranty   Feature Videos
Manufacturer Warranty 1 Year(s)
Unique Features   Feature Videos
Ecotech Yes  
Features We Love   Feature Videos
Anti Allergy Yes  
Anti Bacterial Programme Yes  
Anti Stain Yes  
Anti Stain Quick Wash Yes  
I-Screen Interactive Display Yes  
Steam Hygiene Yes  
Steam Refresh Yes
Super Silent Yes  
Woolmark Platinum Care Yes  
Installation   Feature Videos
Requires Own Furniture Door No  
Water Supply Cold Only Fill
View full specification
 

We know a new appliance is an investment, whether your old one has broken down or you're kitting out a new home. That's why we offer the option to Pay on Finance. If you spend £249 or more online, you can choose to spread the cost of your purchase over a time to suit you, whether it's 6, 12, 24, 36 or 48 months. Just select the Pay on Finance option when you check out.

It's as easy as:

  • Add your products
    and services
  • Select Pay on Finance
    at checkout
  • Complete the easy
    application

Representative Example

We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month.

Enter your order total:
£
APR Deposit to pay Monthly Payment Total amount payable
12 Months
19.9% No deposit 12 months: £43.06
No final payment
£516.72
24 Months
19.9% No deposit 24 months: £23.47
No final payment
£563.28
36 Months
19.9% No deposit 36 months: £17.02
No final payment
£612.72
48 Months
19.9% No deposit 48 months: £13.84
No final payment
£664.32

Finance Terms and Conditions

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.

Pay on Finance for interest-bearing credit products is available over 12, 24, 36 or 48 months, subject to status. From time to time, we may offer an interest-free credit product over 6 or 12 month terms, at our discretion. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you’ll enter into a credit agreement with Secure Trust Bank Plc; V12’s parent company.

Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).

FAQs

Who is eligible for finance?

Finance is available on orders of £249 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.

You'll need to be:

  • 18 years or older.
  • A UK resident for 3 years or more/Permanent UK resident.
  • Be able to make regular repayments by Direct Debit.
  • In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
  • Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.

Other conditions may apply and we cannot guarantee that your application will be accepted.

* If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.

How long will it take to apply?

You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.

What do I need to apply?

All you need to do is fill out the online form at the payment stage and add an electronic signature. It’s important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.

What happens if my application is turned down?

Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.

If your application isn’t successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:

  • you do not meet the eligibility criteria;
  • adverse credit reference agency information;
  • your credit score;
  • you are considered to be overcommitted financially; or
  • your existing account performance with other lenders.

If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be email to underwriting@v12finance.com or for more advice, call V12 on 02920 468916.

A little bit about V12 Retail Finance

Finance. Pure and simple.

We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.

Promotion

£469
 

Famously Flexible

Standard Delivery FREE
Get this on Tue 23 Dec for FREE