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AO Aftercare

With an AO Aftercare Protection Plan, you can relax in the knowledge that there’s help at hand should your product break down.


We like to do things differently at AO and that’s why we’ve teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:

  • You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
  • Unlimited call outs at no extra charge
  • Hassle free access to a network of manufacturer- approved engineers
  • A UK customer care team available 365 days a year
  • No set up fee and no excess to pay on breakdown
  • You could get a brand new replacement product if yours can’t be fixed
  • Low monthly payments; ability to cancel at any time
  • No product age limit on renewals
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Neff Series 1 T21S36N1 Built In Gas Hob - Stainless Steel

Great look that’s safe to use. The Neff T21S36N1 has a great look mixing a dark silver hob with charcoal pan supports and black dials. It’s slightly smaller in width than the average hob at 58cm, and offers 4 gas burners ranging in size to suit your pans. The dials are located on the right hand side for easy access, and what’s great is there isn’t any ignition buttons - all you need to do is push and twist for an instant flame. It’s also really safe; the flame failure safety device will cut the gas off if the flame goes out to avoid any mishaps.

Watch Video Review | Read Specification Dimensions (cm): (H)5.4 x (W)58.0 x (D)51.0
Installation Service We'll expertly connect your new appliance when we deliver for £89.99 Find out more
 
Choose Colour. (Stainless / Steel) selected
AO Aftercare

Protection plans from £3.49 per month More info

£194
SAVE £38
Was £232*
 

Famously Flexible

Standard Delivery FREE
Get this on Sun 21 Dec for FREE
Our price beats or matches
  • John Lewis £194.00
  • Appliances Direct £214.94
  • COOP £214.00
  • Debenhams £205.00
Pay on Finance
Spend over £249 to get finance from £7.35 per month. More info
 

4.6 out of 5 customer rating

9 of 10 (90%) reviewers would recommend this product to a friend

Build Quality

  4.4 out of 5

Consistency of heating

  4.9 out of 5

Ease of Cleaning

  4.2 out of 5

Ease of Use

  4.5 out of 5

Pre-heating time

  4.6 out of 5

Product Reviews

"Great Looking Hob"

Pros: Value for money, Easy to use, Good build quality, looks good

"As usual Neff have produced a well built good looking appliance. It is also great value for money and easy to clean."

10 of 10 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

4 / 5

Pre-heating time:

4 / 5

Ease of Cleaning:

4 / 5

Build Quality:

5 / 5

Reviewed by: Charlie40

Location: Lincoln

Gender: Female

Age: 35 to 44

Family size: Small Family

"Sorry to whinge"

Reviewer Images

(click to see full-size image)

Broken flame controller knob

Pros: looks expensive...

Cons: poor quality, black cast iron looks dirty, can see every finger print on aluminium

"There are so many excellent reviews for this hob however.... I found it difficult to clean - the black cast iron parts look dirty whatever I do and the aluminium get dirty in light touch and is easily scratched. The black cast iron flame covers are flimsy and keep falling aside. And to top it all - the flame controller broke after 8 months of light use. Not covered by warrantee..."

6 of 6 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

2 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

1 / 5

Build Quality:

1 / 5

Reviewed by: Noga

Location: London, UK

Gender: Female

Age: 35 to 44

Family size: Small Family

"good service"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

Cons: none

"delivered next day and fitted within one hour

works well . I only fit neff and never had a problem.Ihave been as gas fitter for 45 years"

5 of 7 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: mike234

"great safety"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good, nob in great position

Cons: none

"replaced it with electric cooker.it looks very nice and expensive.if u have little hyper active children like mine this is the one .the cast iron support pan at this price from neff is a bargain i saw it double the price in shop.children cant reach the nob 2 turn great safety feature"

3 of 3 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: babul

Location: uk

Gender: Female

Age: 25 to 34

Family size: Large Family

"Favourite Purchase"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good, ignition perfect

Cons: none

"The ease of service was very impressive. Excellent contact from Boots, prompt delivery and amazing product."

3 of 3 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: Inkspell

"NEFF T21 S36N1 Hob"

Pros: Easy to use

Cons: none

"As always NEFF deliver quality - simple design that looks very sleek set in my new worktops - had a NEFF at previous home and they continue to improve designs and to back up what I'm saying I have their fan assisted oven too"

1 of 1 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Consistency of heating:

5 / 5

Ease of Use:

5 / 5

Pre-heating time:

5 / 5

Ease of Cleaning:

5 / 5

Build Quality:

5 / 5

Reviewed by: hutchinho

Read more reviews

Want to write a review? Click here

4.6 out of 5 customer rating
90.0% of customers would recommend this product to a friend.
"As usual Neff have produced a well built good looking appliance. It is also great value for money and easy to clean."
Read reviews (10) | Read questions (2)
  • FREE delivery. Need it quickly?
  • Disconnection is not available on this product
  • Connection available for just £89.99
  • Recycling is not available on this product
  • 14 Day Returns guarantee
  • Price Match Promise
 

Neff Series 1 T21S36N1 specification

Product Detail   Feature Videos
Dimensions (H)5.4 x (W)58.0 x (D)51.0  
Brand Neff  
Colour Stainless Steel  
Category Gas Hobs  
SKU T21S36N1_SS  
Aperture Size Required Depth 480 mm  
Aperture Size Required Width 560 mm  
Gas Safe Fitter Required Gas Safe Fitter Required  
Surface Material Enamel  
Product Overview   Feature Videos
Control Type Knobs  
Control Position Side  
Amp Power Supply Yes  
Control Location Side  
Lighting Type Yes  
Hob   Feature Videos
Number of Burners / Zones 4  
Pan Support Type Cast Iron  
Number of Burner / Zone Sizes 3  
Burner Power Range 0.33 to 3 KW  
Ignition Type Automatic  
Wok Burner No  
Heating Type Gas  
Hob Surface Material Enamel  
Hob Type Gas  
Warranty   Feature Videos
Manufacturer Warranty 2 Year(s)  
Unique Features   Feature Videos
LPG Kit Included Yes  
Installation   Feature Videos
Requires 13 Amp Power Supply Yes - May Require Electrician To Connect Cable/Plug  
Requires Gas Safe Engineer Yes - Hose Not Included  
Flame Failure Safety Device Yes  
Fuel Type Gas  
LPG Convertible Yes  
Minimum Distance To Cooker Hood 65 cm  
Requires Electrically Trained Engineer To Hardwire No  
View full specification

Neff T21S36N1 Gas Hob

With the Neff T21S36N1 you get an affordable hob that’s got a high quality look to it - the charcoal pan supports sit on top of a dark silver hob, and it’s all controlled with the black rotary dials. The hob is also slightly smaller than most, measuring in at 58cm wide so will sit nicely under any 60cm cooker hood.

It comes with 4 gas burners, ranging in size to suit your pans and the push and twist dials gives you a quick and controllable flame for speedy cooking. The back 2 are standard burners, great for your normal sized pans. The bottom left is the economy sized burner designed to use less energy when using smaller pans, while the bottom right is a high speed burner ideal when you want to cook a large stir fry in a wok.

The 2 heavy cast iron pan supports are really sturdy, and you can easily remove them when you want to wipe the hob clean. They also come with protective rubber feet which will stop them from scratching the face of your hob.

If cooking flames go out, this hob will instantly cut off the gas supply preventing any leaks. It’s known as the flame failure safety device and is a really important feature to have. It also comes with LPG jets, which means homes without gas can convert it to LPG.

 

We know a new appliance is an investment, whether your old one has broken down or you're kitting out a new home. That's why we offer the option to Pay on Finance. If you spend £249 or more online, you can choose to spread the cost of your purchase over a time to suit you, whether it's 6, 12, 24, 36 or 48 months. Just select the Pay on Finance option when you check out.

It's as easy as:

  • Add your products
    and services
  • Select Pay on Finance
    at checkout
  • Complete the easy
    application

Representative Example

We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month.

Enter your order total:
£
APR Deposit to pay Monthly Payment Total amount payable
12 Months
19.9% No deposit 12 months: £22.86
No final payment
£274.32
24 Months
19.9% No deposit 24 months: £12.46
No final payment
£299.04
36 Months
19.9% No deposit 36 months: £9.03
No final payment
£325.08
48 Months
19.9% No deposit 48 months: £7.35
No final payment
£352.80

Finance Terms and Conditions

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.

Pay on Finance for interest-bearing credit products is available over 12, 24, 36 or 48 months, subject to status. From time to time, we may offer an interest-free credit product over 6 or 12 month terms, at our discretion. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you’ll enter into a credit agreement with Secure Trust Bank Plc; V12’s parent company.

Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).

FAQs

Who is eligible for finance?

Finance is available on orders of £249 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.

You'll need to be:

  • 18 years or older.
  • A UK resident for 3 years or more/Permanent UK resident.
  • Be able to make regular repayments by Direct Debit.
  • In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
  • Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.

Other conditions may apply and we cannot guarantee that your application will be accepted.

* If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.

How long will it take to apply?

You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.

What do I need to apply?

All you need to do is fill out the online form at the payment stage and add an electronic signature. It’s important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.

What happens if my application is turned down?

Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.

If your application isn’t successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:

  • you do not meet the eligibility criteria;
  • adverse credit reference agency information;
  • your credit score;
  • you are considered to be overcommitted financially; or
  • your existing account performance with other lenders.

If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be email to underwriting@v12finance.com or for more advice, call V12 on 02920 468916.

A little bit about V12 Retail Finance

Finance. Pure and simple.

We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.

* T21S36N1_SS was at the higher price between 08/05/2014 and 23/05/2014.

Promotion

£194
SAVE £38
Was £232*
 

Famously Flexible

Standard Delivery FREE
Get this on Sun 21 Dec for FREE