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AO Aftercare

With an AO Aftercare Protection Plan, you can relax in the knowledge that there’s help at hand should your product break down.


We like to do things differently at AO and that’s why we’ve teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:

  • You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
  • Unlimited call outs at no extra charge
  • Hassle free access to a network of manufacturer- approved engineers
  • A UK customer care team available 365 days a year
  • No set up fee and no excess to pay on breakdown
  • You could get a brand new replacement product if yours can’t be fixed
  • Low monthly payments; ability to cancel at any time
  • No product age limit on renewals
Find out more

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By submitting your details, you are agreeing to receive information about ao.com products and services via email. ao.com will not share your details with any other organisation. For further details please see our online Privacy Policy.

Siemens IQ-300 WM14Q391GB Freestanding Washing Machine - White

Outstanding efficiency. This Siemens washing machine has been rated A+++ for energy efficiency, which is going to save you money and take care of our planet too. In addition, there’s a specialised economy wash and EcoPerfect feature that’s really environmentally conscious and will help with those energy costs. If you have a large family with little ones, you’ll love the 8kg drum, as you can wash 40 adult t-shirts at a time. Watch that laundry pile shrink. For a helping hand when it comes to drying, the 1400rpm spin speed is going to whizz as much moisture away as possible, leaving you with shorter drying times and even lower household costs.

Watch Video Review | Read Specification Dimensions (cm): (H)84.8 x (W)59.8 x (D)55.0
 
AO Aftercare

Protection plans from £7.49 per month More info

£514
 

Famously Flexible

Standard Delivery FREE
Get this on Sat 27 Dec for FREE
Our price beats or matches
  • Currys £514.00
  • John Lewis £659.00
  • Debenhams £514.00
  • BHS £514.00
Pay on Finance
19.9%
£15.17
£728.16
 

3.6 out of 5 customer rating

1 of 3 (33%) reviewers would recommend this product to a friend

Build Quality

  4.0 out of 5

Ease of Use

  4.0 out of 5

Features

  4.0 out of 5

Quietness

  3.6 out of 5

Washing Ability

  3.6 out of 5

Product Reviews

"wished I bought Miele"

"Bought on the recommendation of my washing machine repair man - it has ripped holes in my duvet and pillow case and underwear - contacted Siemens who said it would be £150 to visit if they found nothing wrong - it is a brand new machine! The 5 year guarantee is useless if they threaten to charge you for coming out."

5 of 5 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Quietness:

3 / 5

Features:

3 / 5

Ease of Use:

3 / 5

Washing Ability:

3 / 5

Build Quality:

3 / 5

Reviewed by: MickeyB1

"spinning"

Pros: Easy to use, Quiet, looks good

"I ALWAYS USE SPEED PERFECT AND THE FINAL SPIN ONLY LASTS I MINUTE SO THE CLOTHES ARE REALLY WET CAN NOT UNDERSTAND THIS WISH I'D BOUGHT A DIFFERENT ONE"

2 of 2 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Quietness:

4 / 5

Features:

4 / 5

Ease of Use:

4 / 5

Washing Ability:

3 / 5

Build Quality:

4 / 5

Reviewed by: nettleton

Location: YORKSHIRE

Gender: Female

Age: 55 to 64

Family size: Single

"Great machine for a great price"

Pros: Value for money, Easy to use, Good build quality, Quiet, looks good

"Great machine, meets our needs perfectly. We have a utility room for all our appliances, so noise is not a real concern. I feel the variable 1400 RPM spin is more of a relevant bonus. It is also not as noisey, as it is made out to be, in other reviews, look at the dB spec and compare to others, it is surprising good for the price. My Wife said she needed a decent washing machine, and this fits the bill, and she loves it!! No make lasts as long as they used to, and that's a fact of life. We live in a constantly renewing consumer society, don't we? We've had this washing machine nearly two years, without problems, and I recommend this machine 100%."

1 of 1 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Quietness:

4 / 5

Features:

5 / 5

Ease of Use:

5 / 5

Washing Ability:

5 / 5

Build Quality:

5 / 5

Reviewed by: Guitarmanjoe

Location: London

Gender: Male

Age: 45 to 54

Family size: Small Family

Want to write a review? Click here

3.6 out of 5 customer rating
33.3% of customers would recommend this product to a friend.
"I ALWAYS USE SPEED PERFECT AND THE FINAL SPIN ONLY LASTS I MINUTE SO THE CLOTHES ARE REALLY WET CAN NOT UNDERSTAND THIS WISH I'D BOUGHT A DIFFERENT ONE"
Read reviews (3) | Read questions (2)
  • FREE delivery. Need it quickly?
  • Disconnection available for just £4.99
  • Connection available for just £19.99
  • Recycling is not available on this product
  • 14 Day Returns guarantee
  • Price Match Promise
 

Siemens IQ-300 WM14Q391GB specification

Product Detail   Feature Videos
Dimensions (H)84.8 x (W)59.8 x (D)55.0  
Brand Siemens  
Colour White  
Category Washing Machines  
SKU WM14Q391GB_WH  
How Well Does It Perform?   Feature Videos
Annual Energy Cost Based On 15.44p/Unit 20.84 pounds  
Noise Level (Spin) 77 dB  
Noise Level (Wash) 51 dB  
Wash Load 8 Kg
Energy Rating A+++ Rated
Annual Energy Consumption 135 Kwh  
Annual Water Consumption 9460 Litres  
Wash Performance A Rated  
Spin Performance B Rated
Spin Speed 1400 RPM
Water Remaining After Spin 53 %  
Product Overview   Feature Videos
Childproof Lock Yes  
Control Type Buttons / Dial  
Delay Timer Length 24 Hours  
Display Type LED
Number of Wash Programmes 15  
Super / Extra Rinse Yes
Delay Timer Yes
Fuzzy Logic Yes  
Half Load Function Automatic
Large Porthole Yes  
Rinse Hold No  
Time Saver Function Yes
Time to End of Programme Yes  
Variable Spin Yes  
Variable Temperature Yes
Wide Opening Door Yes  
Audible End of Programme Yes
Standard Programmes   Feature Videos
Cotton Programme Yes  
Dark Wash Yes  
Easy Iron Programme Yes
Economy Wash Yes  
Intensive Cycle No  
Mixed Load Yes  
Quick Wash Time 15 Minutes  
Silk Wash No
Spin And Drain Yes  
Sports Programme No
Synthetics Yes  
Hand Wash Yes
Pre Wash Yes  
Quick Wash Yes
Wool Programme Yes
Delicate Wash Yes
Warranty   Feature Videos
Manufacturer Warranty 2 Year(s)
Features We Love   Feature Videos
AntiVibration Design Yes
Aquatronic Yes  
AutoLoad Yes  
EcoPerfect Yes  
iQ Drive Yes  
Self Cleaning Detergent Drawer Yes  
SpeedPerfect Yes  
Textile Guard Yes  
VarioPerfect™ Yes
WaveDrum™ Yes  
Installation   Feature Videos
Requires Own Furniture Door No  
Water Supply Cold Only Fill
View full specification
 

We know a new appliance is an investment, whether your old one has broken down or you're kitting out a new home. That's why we offer the option to Pay on Finance. If you spend £249 or more online, you can choose to spread the cost of your purchase over a time to suit you, whether it's 6, 12, 24, 36 or 48 months. Just select the Pay on Finance option when you check out.

It's as easy as:

  • Add your products
    and services
  • Select Pay on Finance
    at checkout
  • Complete the easy
    application

Representative Example

We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month.

Enter your order total:
£
APR Deposit to pay Monthly Payment Total amount payable
12 Months
19.9% No deposit 12 months: £47.19
No final payment
£566.28
24 Months
19.9% No deposit 24 months: £25.73
No final payment
£617.52
36 Months
19.9% No deposit 36 months: £18.65
No final payment
£671.40
48 Months
19.9% No deposit 48 months: £15.17
No final payment
£728.16

Finance Terms and Conditions

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.

Pay on Finance for interest-bearing credit products is available over 12, 24, 36 or 48 months, subject to status. From time to time, we may offer an interest-free credit product over 6 or 12 month terms, at our discretion. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you’ll enter into a credit agreement with Secure Trust Bank Plc; V12’s parent company.

Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).

FAQs

Who is eligible for finance?

Finance is available on orders of £249 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.

You'll need to be:

  • 18 years or older.
  • A UK resident for 3 years or more/Permanent UK resident.
  • Be able to make regular repayments by Direct Debit.
  • In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
  • Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.

Other conditions may apply and we cannot guarantee that your application will be accepted.

* If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.

How long will it take to apply?

You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.

What do I need to apply?

All you need to do is fill out the online form at the payment stage and add an electronic signature. It’s important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.

If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.

What happens if my application is turned down?

Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.

If your application isn’t successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:

  • you do not meet the eligibility criteria;
  • adverse credit reference agency information;
  • your credit score;
  • you are considered to be overcommitted financially; or
  • your existing account performance with other lenders.

If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be email to underwriting@v12finance.com or for more advice, call V12 on 02920 468916.

A little bit about V12 Retail Finance

Finance. Pure and simple.

We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.

Promotion

£514
 

Famously Flexible

Standard Delivery FREE
Get this on Sat 27 Dec for FREE