With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We’ll deliver any product to your home, 7 days a week and even the next day.
We schedule deliveries from 7am until 7pm.
You can choose a paid morning or afternoon delivery timeslot when you checkout.
Free delivery is also available.
We’ll text you a 4 hour timeslot on the morning of your delivery.
We'll give you your driver’s number just in case there are any issues.
Your driver will attempt to call you when they're on the way.
Connection, Disposal, Disconnection
Connection £ 19.99
We want you to get up and running straight away with your new appliance, which is why our expert team will connect your new item to your water pipes and make sure everything is working properly.
Disposal £ 14.99
We’ll happily take away your old appliance for you and recycle it. All we ask is that it’s disconnected, empty and ready to go. The fee for this service relates to the cost of taking your old appliance away on our van rather than the recycling service.
Disconnection £ 9.99
We’ll disconnect your old appliance when we deliver your new one
This includes the tricky job of disconnecting it from your water pipes
Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:
Powerful cleaning, loads of great features. You can wash glass, crystal and even china plates in the FDYB11011P thanks to its glassware and delicates cycle. It’s done with the same care as handwashing but frees up more time for you. With enough room for 13 dinner and dessert plates, bowls, tea cups and saucers, glasses and cutlery sets it’s big enough for a larger family. There’s also a 60 minute programme which gets a lightly dirtied load sorted out quickly. It’s great when you’ve got friends coming round for dinner and don’t have time to wait.
To be fair, I purchased this machine in a rush because we had just moved house, had left an integrated machine behind, and we weren't sure whether we would replace our kitchen this year (in which case we would have another integrated machine). Anyway... we bought this as a budget machine and I guess you get what you pay for!. It is quiet and does a fair job as long as you don't pack it to the rafters. It doesn't dry particularly well and the build quality is poor - but it was cheap and I'm not horrified by it being totally awful.
Female, Under 18, Couple from
Ease of Use5
Helpful ao staff
Needed to speak with someone about the purchase. I do not like the automated phone system. I e-mailed ao and they got back to me very swiftly. I had some concerns about the product and Joe in customer service was extremely helpful and sorted out the concerns over the phone quickly and easily. First rate customer service. The dishwasher was a gift for my daughter-in-law - she is very happy with the product.
Male, Under 18, Single from Scotland
Ease of Use5
Good clean fun
This is a straightforward no frills washer you put the dishes in they come out clean.
Female, 35 to 44, Large Family from Lincoln
Ease of Use5
I bought this dishwasher to replace another Hotpoint. I was on a limited budget and took some time to look.
My old Hotpoint had the same cutlery basket as this one - but the bottom of it started to deteriorate after 12 months and the cutlery would fall through - so I am being more careful this time as a replacement is quite expensive.
This model has no prewash or delay start - but the capacity is much bigger. I have a couple of large plates - but I lay them in and they are fine. All my other plates fit well.
It is very quiet and I think that is fantastic! You can always want more features - but in the end I was just tired of washing by hand!
Female, Under 18, Small Family from Essex
Ease of Use5
very satisfied with my new hotpoint aquarius dishwasher.
Male, 45 to 54, Large Family from West Sussex
Ease of Use4
Hotpoint Aquarius FDYB11011P
Nice and simple, flexible load, interior quality good BUT does not dry well and needs salt even though using all in one tablets.