With an AO Aftercare Protection Plan, you can relax in the knowledge that there’s help at hand should your product break down.
We like to do things differently at AO and that’s why we’ve teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can’t be fixed
Low monthly payments; ability to cancel at any time
Bold, black design, cavernous capacity. Thanks to an immense 379 litre fridge, the FF-MONTANA-B has all the room that a big family could need, and 170 litres in the freezer give you plenty of space for your frozen food. With auto-defrost and frost free features, you won’t get ice creeping in and taking over, so there’s no need to waste time manually defrosting. Water and ice dispensers make it easy to create chilled drinks at the touch of a button, and with an A+ energy efficiency rating it'll trim plenty of pennies off your monthly bills.
There's a total of 549 litres of capacity inside this model, which means you can fit over 3 shopping trolleys worth of food inside. You really can stock up on all your family's favourites and make fewer trips to the supermarket. There's a wealth of door space and compartments for different types of food, so you'll always keep your shopping organised.
This appliance is frost free, so ice covered packets and boxes are a thing of the past. You'll never have to manually defrost again. What's also great, is that frost free technology maintains the energy efficiency of the fridge freezer for longer.
Fresh food for longer
Multi Flow technology provides even circulation of cool air throughout the appliance, which means your food stays fresh. This model also has a fast freeze function which rapidly cools the freezer cabinet, ideal for when you've re-stocked from the supermarket and things are starting to thaw.
Enjoy fresh water and ice
Enjoy cool, filtered water whenever you like! Encourage the family to drink more water and get the kids to ditch the fizzy drinks. The ice dispenser will be a treat in the summer months, as you'll enjoy a cocktail in the sunshine or be able to fill up an ice bucket for the barbecue beers.
Hassle free installation
For £19.99, we’ll install your new American fridge freezer, including connecting it to your existing water pipes. The service includes unpacking the appliance, taking away all the packaging and making sure it is ready to go. Please note, we advise that your fridge freezer stands for 4 hours before use. We offer free delivery even at weekends.
We know a new appliance is an investment, whether your old one has broken down or you're kitting out a new home. That's why we offer the option to Pay on Finance. If you spend £249 or more online, you can choose to spread the cost of your purchase over a time to suit you, whether it's 6, 12, 24, 36 or 48 months. Just select the Pay on Finance option when you check out.
It's as easy as:
Add your products and services
Select Pay on Finance at checkout
Complete the easy application
We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month. On selected products, Interest Free and Buy Now Pay Later payment options will be available as part of specific promotions.
Enter your order total:
* On selected products subject to availability. T&Cs apply.
Finance Terms and Conditions
If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.
Pay on Finance for interest-bearing credit products is available over 12, 24, 36 or 48 months, subject to status. From time to time, we may offer an interest-free credit product over 6 or 12 month terms, at our discretion. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you’ll enter into a credit agreement with Secure Trust Bank Plc; V12’s parent company.
Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).
Buy Now Pay Later and Interest Free finance options will be available on selected products as part of a specific promotion. These promotions are subject to availability and can be withdrawn at any time.
Who is eligible for finance?
Finance is available on orders of £249 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.
You'll need to be:
18 years or older.
A UK resident for 3 years or more/Permanent UK resident.
Be able to make regular repayments by Direct Debit.
In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.
Other conditions may apply and we cannot guarantee that your application will be accepted.
* If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.
How long will it take to apply?
You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.
What do I need to apply?
All you need to do is fill out the online form at the payment stage and add an electronic signature. It’s important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.
If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.
What happens if my application is turned down?
Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.
If your application isn’t successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:
you do not meet the eligibility criteria;
adverse credit reference agency information;
your credit score;
you are considered to be overcommitted financially; or
your existing account performance with other lenders.
If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be email to firstname.lastname@example.org or for more advice, call V12 on 02920 468916.
A little bit about V12 Retail Finance
Finance. Pure and simple.
We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.