With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We’ll deliver any product to your home, 7 days a week and even the next day.
We schedule deliveries from 7am until 7pm.
You can choose a paid morning or afternoon delivery timeslot when you checkout.
Free delivery is also available.
We’ll text you a 4 hour timeslot on the morning of your delivery.
We'll give you your driver’s number just in case there are any issues.
Your driver will attempt to call you when they're on the way.
Connection, Disposal, Disconnection
Connection £ 24.99
We want you to get up and running straight away with your new appliance, which is why our expert team will connect your new item to your water pipes and make sure everything is working properly. Connecting it yourself? Make sure you remove the transit bolts. These will make a loud rattling sound if they’re left in place when you run a cycle.
Disposal £ 24.99
We’ll happily take away your old appliance for you and recycle it. All we ask is that it’s disconnected, empty and ready to go. The fee for this service relates to the cost of taking your old appliance away on our van rather than the recycling service.
Disconnection £ 6.99
We’ll disconnect your old appliance when we deliver your new one
This includes the tricky job of disconnecting it from your water pipes
Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:
With a 10kg drum, this Hotpoint washing machine is ideal for large households. Awarded an A+++ energy rating for efficiency, this model not only has low running costs, it can also reduce your impact on the environment. Direct Injection Technology removes more than 100 stains at temperatures as low as 20°C by injecting a powerful foamy mix of water and detergent into the wash. And there’s a brilliant anti-allergy cycle which removes 99.9% of allergens by using higher temperatures and extra rinses - perfect for those with sensitive skin.
A customer who has been given a product to use and keep in exchange for an honest review.
Hotpoint Ultima S-Line RPD10657JX 10Kg Washing Machine
The Hotpoint Ultima S-Line washing machine other than being shiny and new has a whole host of features that we think make it the perfect choice for families. Firstly it has a A+++ energy rating making it cheaper to run and less 'juicy'. It also has an enormous 10kg drum allowing for bigger and less loads (we got through 3 wash baskets of backlog in less than a week).
The set up was really straightforward, something neither of us had ever had to do and was just a case of screwing one pipe in and popping the drainage pipe into the tube already in the property. Thanks to Joe's Dad for showing him how it was done!
I came across an issue here though. I read the manual and it said we needed to put the machine through a cleaning cycle first. I filled it up with detergent and pressed the buttons. 15 minutes later Joe shouted from the kitchen and I walked in to find foam spilling out of ever nook and cranny! I had misread the instructions and was meant to put 10% of the detergent I would normally use in the machine....oops! 2 spin and pump out cycles later and the foam had cleared...I would not be making that mistake again!
Anyway, we got a chance to use the machine straight away with a big back log of washing we had been tackling for months. We loved how easy to use it was and the range of cycles are fantastic. Some of the cycles we think work best for our family include...
Baby - This setting washes the clothing thoroughly fighting stains and killing germs but most importantly clears out all detergent residue from the clothing to make it gentle on babies skin.
Bed and Bath - Perfect for bedding and towels, this one kills all those horrible germs while keeping the bedding soft and the towels fluffy. Often people would wash these items separately but this cycle allows for them all to go in at once saving lots of time and energy
Colour Care - You can choose between 3 different programmes for darks, colours and lights. These keep the colours from running and help keep whites bright and darks stay dark (perfect for black jeans!).
Anti-Allergy - This one removes dust, pollen, mites and even cat and dog hairs from clothing.
Duvets - I love this setting, you can wash duvets or pillows that do not exceed 3.5kg. This is brilliant to do when carrying out a spring clean and is perfect for when potty training toddlers...I have lost track of how many times I have needed to clean Ted's duvet!
We also love the Time Saver option which cuts wash time down by up to 50%.
Some other components I liked in this machine were the Antimicrobial seal on the door which kills off 99.9% of bacteria...this is where germs normally hang out in washers, the swivel detergent tray as our old one just had a pull out drawer and the easy to read LED display and controls.
Pros: Ease to use, Looks good, QuietCons: Expensive