With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We want you to enjoy your new TV as soon as possible. Rather than messing about with cables and following loads of steps in the instruction manual, let us set it up for you. We'll attach the new TV to the stand that it comes with. If you've bought an additional TV stand, there's a separate installation charge. We'll also tune it in, set up any Smart features and connect up all your existing kit. We’ll even take away the bulky packaging.
Disposal £ 14.99
We’ll happily take away your old TV for you and recycle it. All we ask is that it’s unplugged and ready to go. The fee for this service relates to the cost of taking your old TV away on our van rather than the recycling service. If you've paid for installation, we will recycle your old TV free of charge.
Bought this TV just under a week ago. Hardest part was assembling the stand and getting it just right, so the set doesn't fall over - I'm clumsy and tend to drop things like screws, tools, etc!
Auto-set up & tuning was a breeze, all I had to do was confirm things like language, time zone, etc. Auto-tuning caught all channels available.
Colour, audio and screen resolution are absolutely fine for me. May have to do some twiddling when it starts getting darker.
Only one thing wrong and that's my fault and nobody else carries any of the blame. I want to record programmes and be able to watch another channel at the same time. For that you need dual/twin tuners and this TV has, unfortunately for me, just the one.
I stress again, this was all my fault and no one else was to blame in any way at all. I simply didn't check the specs enough, instead just assuming the set would have dual/twin tuners. :-(
If this doesn't affect you, then please don't be put off buying this Smart Flat HD TV. :-)
Pros: Ease to use, Quiet, Value for moneyCons: None
Agile stoke on Trent
Female, 55 to 65, Small Family from Staffordshire
Everything I hoped the television would be easy to install even for a techno nerd like me
Great all round quality can't believe how reasonable in price it was definitely would purchase a second for another room
Pros: Ease to use, Good build quality, Looks good, Value for money
Female, 55 to 65, Couple from Horsham
wall mounting an issue
The tv itself is very good and produces a clear bright picture. Easy to tune in etc. Wall mounting is an issue. Samsung does not include the 4 scews needed to attach it to a Vesa wall mount. Vesa wall mounts have every size of screw except that needed for Samsung. I have managed to find out the screw size is M4 45mm. Not stocked widely.Going on the web I discovered that this is also an issue in the USA so no doubt elsewhere. Samsung. Please Include the 4 screws for the rear of the tv. Otherwise a 5 score.
Pros: Good build quality, Looks good, Value for moneyCons: Complicated, fixing for wall fixing to wall mount
Male, Over 65, Couple from Kent
Great picture quality
This is a very good value TV with easy set up and good picture quality nice and tidy in it's appearance, would highly recomend it for the smaller room size.
Male, 35 to 44, Small Family from Crowborough
Easy to set up. Bought a digital aerial for £9.99 on eBay and you get hundreds of free view channels and with wifi, all your on demand; i player, itv and 4 OD etc. Great picture quality too
Pros: Ease to use, Good build quality, Looks good, Quiet, Value for money