With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We’ll deliver any product to your home, 7 days a week and even the next day.
We schedule deliveries from 7am until 7pm.
You can choose a paid morning or afternoon delivery timeslot when you checkout.
Free delivery is also available.
We’ll text you a 4 hour timeslot on the morning of your delivery.
We'll give you your driver’s number just in case there are any issues.
Your driver will attempt to call you when they're on the way.
Stand Installation, Disposal
Stand Installation £ 44.99
We want you to enjoy your new TV as soon as possible. Rather than messing about with cables and following loads of steps in the instruction manual, let us set it up for you. We'll attach the new TV to the stand that it comes with. If you've bought an additional TV stand, there's a separate installation charge. We'll also tune it in, set up any Smart features and connect up all your existing kit. We’ll even take away the bulky packaging.
Disposal £ 14.99
We’ll happily take away your old TV for you and recycle it. All we ask is that it’s unplugged and ready to go. The fee for this service relates to the cost of taking your old TV away on our van rather than the recycling service. If you've paid for installation, we will recycle your old TV free of charge.
With next-level Certified 4K Ultra HD technology, this 50” TV from Samsung gives you outstanding picture quality. 4K means 4 times the pixels of Full HD, delivering lifelike detail. HDR technology adds stunning depth of colour and breath-taking contrast to the picture for a spectacular movie night experience. The Smart features give you access to catch up TV, movies and Gamefly - a brilliant streaming platform that lets you play amazing game titles on your TV without the need for a separate console! Connect-up all your devices with 3 HDMI and 2 USB ports too.
This Samsung Certified Ultra HD 4K TV gives you a lifelike, crystal clear picture. With four times more pixels than Full HD, and twice the resolution – it will draw you right into the heart of the action – whether you’re watching an epic movie or your favourite sport. This model has upscaling capabilities – which means it will upgrade your Full HD picture into near 4K quality. It uses clever technology to fill in the gaps between pixels – so you can make the best of your HD channels and Blu-ray movies!
HDR takes 4K viewing to the next level, delivering incredibly vivid, life-like colours that’ll make sure you enjoy the ultimate home cinema experience. By ramping up the contrast, HDR provides brighter whites and darker blacks, so every frame is super-dynamic and detailed. This means a more realistic picture onscreen, so you’ll feel more immersed in what you’re watching.
Samsung's Smart Hub offers a world of on demand movies and catch up TV at your fingertips, so you can catch your favourite shows all in one place. The TV guide is easy to use and offers access to 7 days of catch up content – so you’ll never miss your favourite show! And, with access to multiple streaming services, you can enjoy a box set binge, or move marathon at the touch of a button. Everything is easy to access from the home screen, and you won’t even have to interrupt your current viewing.
Open up a world of cloud gaming with Gamefly - the amazing game streaming service built-into your Samsung Smart features. Each game is streamed to your TV using your home internet, so you don’t need a separate console or data storage. Simply subscribe, log-in and get playing! You can choose from the family pack or gamer pack, depending on your preference – so you’ll be able to enjoy your favourite game titles on your TV straight out of the box!
Samsung Smart Ts and Cs
Apps shown may not be available on all Samsung Smart TV products. The Samsung Smart TV platform is used by Content Providers to make apps available. Content Providers may remove apps from the Smart TV platform or stop supporting them at any time. When new Samsung Smart TV products are launched, there may be a delay before the apps shown become available on those products.
This is my third Samsung TV and the upgrade each time has not left me disappointed. Using the apps is easy and Amazon prime is standard. I decided to go for a 4K TV this time and went for a larger screen. Sport is excellent and the overall effect is a real picture which is very sharp.
Pros: Ease to use, Good build quality, Looks good, Value for moneyCons: None
Male, 35 to 44, Couple from Bolton
I bought this as a treat for myself, due to ordering Sky Q & needing a 4k UHD television.
I could not be happier! The TV itself is a lovely piece of kit, good looking & very sleek. It was an absolute doddle to set up & looks great wall mounted. With the built in Apps (Netflix, Amazon Video, BBC iPlayer etc.) this makes streaming TV so much easier, there's no need for an Amazon Firestick or similar device. The 4k streaming through Netflix looks stunning!
The other great feature is the Samsung's upscaling. This greatly improves the viewing experience, even if the channel you are watching is only standard HD & not 4k. Movies on Sky & Formula 1 or football look brilliant & so smooth.
All in all a great purchase that I'm incredibly happy with.
Pros: Ease to use, Fantastic picture, Good build quality, Looks good, Value for money
Male, 35 to 44, Small Family from Newport
A customer who has been given a product to use and keep in exchange for an honest review.
Review of the Samsung UE50KU6000 TV
The Samsung UE50KU6000 is a Smart TV with a 50 inch, 4K UHD (Ultra High Definition) screen and HDR (High Dynamic Range) colour and so far I am very impressed.
The TV looks good with a thin bezel around the screen and a narrow boomerang shaped stand, which was straightforward to attach. The physical buttons come in the form of a Directional Pad which has been tucked away on the back of the TV behind the bottom right corner. This does seem a bit odd at first but I’ve found that it works well in practice and keeps the frame clean. The standby light is a little oddly placed poking out of the bottom right edge but it doesn't really spoil the overall aesthetics.
Looking at the back of the TV the power socket is located on the right and all the other ports are on the left and are easily accessible. The only non-standard ports are the "Component In" and "AV In" which require the use of two adapters, which are supplied and are quite neat. The only minor thing I would have liked to have seen on the back would be something to keep the wires tidy and hidden. A simple clip above the central stand would have done the trick, but it is not exactly the end of the world.
The initial setup of the TV was straightforward and quickly took me through the T&Cs, registration, channel sources, network connection etc. Freeview channels were automatically scanned for and the whole process took no more than 15 minutes.
The TV has two USB sockets for connecting other devices. You will need to add a memory stick or HDD in order to record programmes and to use time-shift features with Freeview. I’ve also attached a wireless keyboard which works well and is much easier than using the on screen keyboard. Apparently there is also a Samsung app to allow you to use a mobile device to enter text, but I’ve not had a chance to try it as yet.
The interface is nicely laid out with a customisable home bar at the bottom and a context bar above that for what you currently have selected. The design is simple and intuitive and it doesn't take long to find your way around. Some areas have helpful hints on screen of what can be done using the remote and a full on screen e-manual is available as well.
The settings for the TV have been well arranged. Quick settings for things like audio, picture and subtitles are available from the home bar as is the main settings menu. I found the main settings to be well arranged and I was impressed with the amount and type of options available from the “Expert” section of each group.
The Freeview TV Guide is clean and easy to use with various options for setting reminders and, provided you have a USB HDD or memory stick attached, scheduling recordings. There are options for series recordings and using time-shift to pause live TV. I also found the schedule manager equally as straightforward to use.
There are 3 HDMI sockets available for connecting devices such as games consoles, cable and satellite boxes. I have a Sky box connected and I found it easy to program the Sky remote to work with the TV, allowing it to control the home bar and menus as well as the channels and volume.
The TV can connect to a home network using either wireless or a standard network cable and both seemed to work fine and I had no problems accessing my photos and videos from my network drives.
There are a number of Apps available and I’ve found Netflix and YouTube work well especially with 4K content. Unfortunately, at the time of review certain apps such as BBC iPlayer, ITV Hub, Now TV etc are not available. I have contacted Samsung and apparently their engineers are working on making them available soon for the 2016 model ranges.
The picture quality of the TV is excellent. SD content is up-scaled well, HD channels are very clear and 4K content is simply stunning. The colours, brightness and motion are all displayed and handled extremely well and the black levels are brilliant to the point where I can hardly tell the difference from when the TV is turned off. There are several modes available for movies, sports, etc and a lot of expert level tweaking is possible, though I’ve not felt the need to use them as yet.
The sound quality from the TV was a pleasant surprise as well. It only comes with two 20W speakers but the volume and bass levels are more than adequate and the sound is nice and clear. There is also the option to connect an optical audio device such as a soundbar, but I’m not feeling the need to rush out and get one just yet. As with the picture there are a lot of tweaking options available but again I've not found the need to adjust them.
The remote control is the only thing that I think lets down this TV. The range of buttons is OK but the direction controls don’t have enough space around them to make them feel natural to use without having to look at the remote. I’ve found it too easy to accidentally press the wrong button and end up closing menus rather than navigating them. There are raised dots on the select button so you can feel your way to it but the dots are at the upper edge of the button making it feel more like it should be the up button. I am slowly getting used to it but I feel that simply adding some spacing around those buttons would have made the whole experience just that little bit more friendly.
Overall I think the TV is excellent. There are still plenty of features that I’ve yet to play with and aside from a few minor niggles, such as the remote and missing apps (which is the only reason I can't give it 5 stars), the TV’s looks, interface, sound and picture quality are all first rate. I would certainly recommend it as a great addition to anyone’s living room.
Pros: Ease to use, Good build quality, Looks good, Stunning PictureCons: Remote could be better, Some missing Apps at time of release
Male, 25 to 34, Small Family from Rothrham
Great value family tv
Good picture and sound quality, keeps both wife and daughter happy!
Pros: Ease to use, Looks good
Female, 35 to 44, Couple from Anglesey
Fantastic quality picture
Excellent quality television with fantastic picture and easy to use
Pros: Ease to use, Looks goodCons: None
Male, 18 to 24, Single from Lancashire
Fantastic TV with excellent quality picture! We haven't used HDR yet but have tweaked the settings to enhance the display. Highly recommend this product to anyone looking!
Pros: Ease to use, Good build quality, Looks good, Quiet, Value for money