With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We’ll deliver any product to your home, 7 days a week and even the next day.
We schedule deliveries from 7am until 7pm.
You can choose a paid morning or afternoon delivery timeslot when you checkout.
Free delivery is also available.
We’ll text you a 4 hour timeslot on the morning of your delivery.
We'll give you your driver’s number just in case there are any issues.
Your driver will attempt to call you when they're on the way.
Connection, Disposal, Disconnection
Connection £ 24.99
We want you to get up and running straight away with your new appliance, which is why our expert team will connect your new item to your water pipes and make sure everything is working properly. Connecting it yourself? Make sure you remove the transit bolts. These will make a loud rattling sound if they’re left in place when you run a cycle.
Disposal £ 24.99
We’ll happily take away your old appliance for you and recycle it. All we ask is that it’s disconnected, empty and ready to go. The fee for this service relates to the cost of taking your old appliance away on our van rather than the recycling service.
Disconnection £ 9.99
We’ll disconnect your old appliance when we deliver your new one
This includes the tricky job of disconnecting it from your water pipes
Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:
With a generous 8kg drum, this Miele washing machine is ideal for medium-sized households. It’s been rated A+++ for efficiency - so it’ll cost less to run. Thanks to the clever TwinDos system you won’t need to worry about detergent as the built-in dispenser can hold a 3 month supply and release it when required. All Miele washing machines are tested for the equivalent of 20 years’ use, giving you complete confidence in the quality and build of this model.
After having a washer/dryer for the past 3.5years and having more than one fault a year occur, we decided to bite the bullet and buy this Miele washing machine and a seperate gas dryer! Very quiet, efficient and simple to use, just waiting on the £100 cash back from Miele and I'll be a happy man :-)
Male, 25 to 34, Large Family from Hertfordshire
Ease of Use5
Miele washing machine
Great build washing machine, fantastic to use and extremely quiet... The automatic dispensing is great because u can never forget to add it, and it will tell you when the cartridges need refilling! Seems to be coping well with at least 2 washes a day sometimes more.
Pros: Ease to use, Good build quality, Looks good, QuietCons: Expensive
Female, 35 to 44, Small Family from Leeds
Ease of Use5
Great Washing Machine
I have had a Miele washing machine before, it was still going after 14 years when we moved house so I definitely wanted another one. The washing liquid dispenser is great and with the offer of washing liquid for a year you can’t go wrong.