With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We’ll deliver any product to your home, 7 days a week and even the next day.
We schedule deliveries from 7am until 7pm.
You can choose a paid morning or afternoon delivery timeslot when you checkout.
Free delivery is also available.
We’ll text you a 4 hour timeslot on the morning of your delivery.
We'll give you your driver’s number just in case there are any issues.
Your driver will attempt to call you when they're on the way.
Connection, Disposal, Disconnection
Connection £ 24.99
We want you to get up and running straight away with your new appliance, which is why our expert team will connect your new item to your water pipes and make sure everything is working properly. Connecting it yourself? Make sure you remove the transit bolts. These will make a loud rattling sound if they’re left in place when you run a cycle.
Disposal £ 24.99
We’ll happily take away your old appliance for you and recycle it. All we ask is that it’s disconnected, empty and ready to go. The fee for this service relates to the cost of taking your old appliance away on our van rather than the recycling service.
Disconnection £ 9.99
We’ll disconnect your old appliance when we deliver your new one
This includes the tricky job of disconnecting it from your water pipes
Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:
This 9kg washing machine from Hotpoint is ideal for a medium sized household. Take the hassle out of laundry days with the MyCyle feature – it saves your favourite programmes so it’s easier to access them later, perfect if you regularly use just a handful of programmes. The special eco-friendly Woolmark Green certified cycle replicates a gentle handwash – so your delicate cashmere jumpers and scarves are treated with care. For sprucing up a work shirt fast, there’s a speedy 30 minute quick wash – so it’s ideal if you’re in a hurry.
Take the hard work out of washing with the smart My Cycle option. This brilliant feature remembers your favourite washing programmes - including any adjustments you make to the spin speed and temperature. Simply press and hold the button to store your most-used cycles to the machine’s memory.
Woolmark Green Certification
This gentle programme uses low temperatures and a slow spin cycle to carefully wash delicate items such as wool, cashmere and hand-wash only garments. Awarded with the highest Green Certification from Woolmark, you can wash your winter favourites with complete confidence.
30 Minute Quick Wash
When you’re in a hurry and need to wash a few items quickly, Hotpoint’s Quick Wash programme is a fantastic time saver. Ideal for small loads, you can have freshly washed clothes in as little as 30 minutes. So if you need to refresh uniforms or work wear mid-week, this handy programme will really help you out.
The only problem I found was that 90 degree wash was not available for the initial first-use clean. Some of the Eco washes are about 3 hours long. Not sure economical that is!
Pros: Looks good, QuietCons: Long running
Female, Over 65, Couple from doncaster
Ease of Use5
great product in all areas of use
this is by far the best machine we have had and the larger drum is an added bonus. the washing seems cleaner and because of the extra spin speed drying is much quicker. we can!t believe how quiet the machine is. to us its a quality product
Pros: Ease to use, Good build quality, Looks good, Quiet, Value for moneyCons: None
Female, 45 to 54, Small Family from UK
Ease of Use3
It is a washing machine
It is too early to tell on stuff like build quality, as only been using it for a couple of weeks.
Female, 55 to 65, Couple from North Shields
Ease of Use5
went for this model because I had a hotpoint and it gave me 10 yrs service, the price ,and very important for me another 1600 spin, wouldn't go to a lower spin. It is not a space age looking as some of the more expensive machines but I was amazed at how brighter my washingi is.The machine is quiet, easy to use, and has all the features I wanted inc a short wash but still using a1600 spin speed, the capability of reducing the temperature and spin speed on programmes, which means I can have a longer wash for soiled garments wthout having a 40-60* temperature, let the detergent technology work instead of hot water. This ability to alter pre set programmes temperature and spin gives you bigger control over the way you want the machine to wash. It does have a child lock. All in all good value so far but as with anything electrical I have only had it a couple of months.
Pros: Ease to use, Good build quality, Looks good, Quiet, Value for money
Female, 25 to 34, Large Family from Norfolk
Ease of Use5
A customer who has been given a product to use and keep in exchange for an honest review.
Hotpoint does it again
I am really impressed with this machine so far. It is super quiet when it use and so easy to use. Everything is displayed in the digital display and its nice and simple to change the features, temperature, time etc. I love that it has a child lock on there to stop little fingers meddling and that a quick wash can be done in just 30 minutes. Overall really happy - great quality at a great price.
Male, Over 65, Single from south east
Ease of Use5
Puts previous washing machines in the dark ages; the pre programmes suit all my needs and there is one which allows you to create your own one. AND it takes my double deb duvet... no more trudging to the washateria!!
Pros: Ease to use, Good build quality, Looks good, preprogrammable, QuietCons: None