With an AO Aftercare Protection Plan, you can relax in the knowledge that there’s help at hand should your product break down.
We like to do things differently at AO and that’s why we’ve teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can’t be fixed
Low monthly payments; ability to cancel at any time
A washing machine that's quick as a flash. If you’re rushing out to a red carpet event (or just to work), this Smeg freestanding washing machine will have your outfit ready in 15 minutes, yes – it has a 15 minute quick wash setting! As well as being quick, it’s clever...the Smeg WMF147_WH it has an automatic half load function, a 24-hour delayed start, an A energy rating and a large 7Kg wash load. It’s gorgeous too – designed in classic white, it will blend into any kitchen. But it’s not boring, the sleek, silver door sets it apart from the crowd.
Energy bills don’t come cheap, so it’s good to know the energy rating of your washing machine. This model has an A rating, so it may save you some money each month if you’re upgrading from an older model.
22 July 2011
Female / Couple
Age: 55 to 64 / London
People found this useful
Excellent Washing Machine
Pros:Value for money, Easy to use, Good build quality, Quiet, looks good
"This SMEG washing machine was a great buy - quite, easy to operate, washes really well at 30° - plus at the time there was an excellent offer of a 5 year warranty worth, in my opinion, at least £150 included in with the price – what a bargain!"
Ease of Use
Was this review helpful to you?
30 September 2012
Age: 45 to 54 / London
People found this useful
bad spin in short cycle
Pros:Easy to use, Quiet
Cons:short cycle not spinning enough
"Easy to use and simple design, but a short cycle at 800 spin is NOT efficient, it should have been 1200 and the weight measure is pure gadget. I should have bought a Siemens (Ok more expensive)."
We know a new appliance is an investment, whether your old one has broken down or you're kitting out a new home. That's why we offer the option to Pay on Finance. If you spend £249 or more online, you can choose to spread the cost of your purchase over a time to suit you, whether it's 6, 12, 24, 36 or 48 months. Just select the Pay on Finance option when you check out.
It's as easy as:
Add your products and services
Select Pay on Finance at checkout
Complete the easy application
We want our Pay on Finance option to be as easy to understand and straightforward as possible. We've created the chart below to tell you how much you'll pay back per month. On selected products, Interest Free and Buy Now Pay Later payment options will be available as part of specific promotions.
Enter your order total:
* On selected products subject to availability. T&Cs apply.
Finance Terms and Conditions
If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card, the details are only used to check that they are valid and registered to your address.
Pay on Finance for interest-bearing credit products is available over 12, 24, 36 or 48 months, subject to status. From time to time, we may offer an interest-free credit product over 6 or 12 month terms, at our discretion. To be eligible to apply for finance, you must be 18 or older, in regular employment and have been a UK resident for more than 3 years. Other conditions may apply and we cannot guarantee that your application will be accepted. Stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time. Pay on Finance is provided through our external partner, V12. If your application is successful you’ll enter into a credit agreement with Secure Trust Bank Plc; V12’s parent company.
Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply).
Buy Now Pay Later and Interest Free finance options will be available on selected products as part of a specific promotion. These promotions are subject to availability and can be withdrawn at any time.
Who is eligible for finance?
Finance is available on orders of £249 or more, placed on our website. This amount includes any additional services and delivery options selected, however does not take into account any promotions, such as cashback.
You'll need to be:
18 years or older.
A UK resident for 3 years or more/Permanent UK resident.
Be able to make regular repayments by Direct Debit.
In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment*
Have a debit card or credit card in your name and registered to your address and have a bank or building society current account.
Other conditions may apply and we cannot guarantee that your application will be accepted.
* If you are retired and receive a pension, V12 Retail Finance may ask for proof of sufficient income.
How long will it take to apply?
You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.
What do I need to apply?
All you need to do is fill out the online form at the payment stage and add an electronic signature. It’s important you use your full name and address details and make sure everything is spelt correctly. Please note, this is an online only finance option.
If your application is successful, you'll be asked to verify your identity by authorising a 50p transaction against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts. No money will be taken from your card; the details are only used to check that they are valid and registered to your address.
What happens if my application is turned down?
Applications may not be accepted for a number of reasons, including mis-typed information, or not meeting the specified requirements. Please note that other conditions may apply and we cannot guarantee that your application will be accepted.
If your application isn’t successful, you can still purchase the item in full via PayPal or with a valid credit or debit card. If your application is declined, it’s usually for one of the following reasons:
you do not meet the eligibility criteria;
adverse credit reference agency information;
your credit score;
you are considered to be overcommitted financially; or
your existing account performance with other lenders.
If you wish to appeal the decision made by V12, it’s advised you obtain an up to date copy of your credit report before appealing directly to V12. Due to data protection, all customer appeals must be email to firstname.lastname@example.org or for more advice, call V12 on 02920 468916.
A little bit about V12 Retail Finance
Finance. Pure and simple.
We've teamed up with V12 Retail Finance Limited ("V12") to offer you a flexible and affordable option to pay on finance. V12 is the UK's only specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550.