With an AO Aftercare Protection Plan, you can relax in the knowledge that there's help at hand should your product break down.
We like to do things differently at AO and that's why we've teamed up with Domestic & General, the leading provider of appliance breakdown and warranty protection in the UK, to offer you a bespoke AO Aftercare Protection Plan with amazing features and benefits:
You'll pay nothing for approved repairs to fix breakdowns, or faults or damage caused by accident
Unlimited call outs at no extra charge
Hassle free access to a network of manufacturer- approved engineers
A UK customer care team available 365 days a year
No set up fee and no excess to pay on breakdown
You could get a brand new replacement product if yours can't be fixed
Low monthly payments; ability to cancel at any time
We’ll deliver any product to your home, 7 days a week and even the next day.
We schedule deliveries from 7am until 7pm.
You can choose a paid morning or afternoon delivery timeslot when you checkout.
Free delivery is also available.
We’ll text you a 4 hour timeslot on the morning of your delivery.
We'll give you your driver’s number just in case there are any issues.
Your driver will attempt to call you when they're on the way.
Connection, Disposal, Disconnection
Connection £ 24.99
We want you to get up and running straight away with your new appliance, which is why our expert team will connect your new item to your water pipes and make sure everything is working properly. Connecting it yourself? Make sure you remove the transit bolts. These will make a loud rattling sound if they’re left in place when you run a cycle.
Disposal £ 24.99
We’ll happily take away your old appliance for you and recycle it. All we ask is that it’s disconnected, empty and ready to go. The fee for this service relates to the cost of taking your old appliance away on our van rather than the recycling service.
Disconnection £ 9.99
We’ll disconnect your old appliance when we deliver your new one
This includes the tricky job of disconnecting it from your water pipes
Make delivery even easier by selecting all three connection and disconnection services in the basket. In one trip we can:
You can get through your laundry pile in less time thanks to this clever washing machine from Smeg. With a 7kg drum, it’s well suited to busy, medium sized households. The A energy rating means it’s fairly efficient, costing around £34.19 per year to run. What’s really brilliant about this model is Smeg’s handy Flexi Time feature. It means that you can speed up your wash cycle at the press of a button – so it’s great if you realise you’ve put your favourite jeans in the load, and you need them in a hurry.
I picked this machine as I wanted a stainless steel finish and a reliable make. However, I wouldn't recommend this machine for the following reasons:
1. Look is spolied by the plastic control button that cannot be pushed in.
2. Seals around the drum retain rater and small items that get caught in them come out sopping wet.
3. Limited flexibility with programs, the 15 min wash only spins on 800 rpm
4. Suffered a leak in the first few days - engineer couldn't find fault.
I had an ASKO machine previously that lasted 10 years without a problem. I can't see this machine lasting longer than 10 months.
Female, Under 18, Small Family from kent
Ease of Use5
New washing machine
I had my old washing machine for 6 years it was a Hotpoint and in the end it was being patched up every time it went wrong. so I decided to not only get a new machine but opted for the smeg. It sounded like a good option from the right ups. I was a bit overwhelmed by all the wash cycles I could choose at first how ever I soon got to grips with it how it works in couple of days. I love it is all I can say and it looks fantastic
Male, 45 to 54, Single from Highlands
Ease of Use5
Not many stainless machines to choose from and this one fits the bill, A lot quieter than my last one and a good features like a 15 min wash, The finish on it is far better to keep clean compared with the Neff and Siemens stainless products I have
Female, 45 to 54, Large Family from Reading
Ease of Use5
I am really impressed with my Smeg washing machine.
It's a beautiful stainless steel design that would look good in any kitchen.
It washes quietly and efficiently- the clothes are much cleaner than from my last machine and dryer too.
Male, 35 to 44, Couple from Ashford, Kent
Ease of Use4
I got a Silver Machine...
White washing machine simply wasn't an option.
It had to be stainless steel, not too much expensive and very quiet decided the chief designer (my wife). Simple task. After couple of days of internet research. I found Smeg WMF147X Free Standing 1400 RPM washing machines in Stainless Steel. It's the real deal. A flawless (very quiet) performance and Italian elegance. Do not hesitate if you on the market for a "silver machine