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We are experiencing a high number of calls but our chatbot may be able to resolve your query quicker. There are also great self-service options in My Account.

Read what our customers are saying

We want to make sure our customers get the absolute best experience when shopping with us, and we can't do that without you. We've partnered with independent review site Trustpilot to find out more about all the things we're really good at, and also the areas that could do with a little TLC.

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Let us know what you thought of our service by clicking the link below, and be completely honest - we'd love to hear your thoughts, good and bad!


Is AO a UK company?
Where do AO deliveries come from?