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Read what our customers are saying
We want to make sure our customers get the absolute best experience when shopping with us, and we can't do that without you. We've partnered with independent review site Trustpilot to find out more about all the things we're really good at, and also the areas that could do with a little TLC.
Let us know what you thought of our service by clicking the link below, and be completely honest - we'd love to hear your thoughts, good and bad!
- Is AO a UK company?
AO World is an electrical retailer based in Bolton, England. It operates in the United Kingdom (ao.com) and Germany (ao.de) specialising in household appliances and electricals.
- Where do AO deliveries come from?
Our large products are delivered by our in-house 2 man logistics company, AO Logistics. For smaller items we partner with DPD. If your order is being delivered by DPD, we will let you know the night before, so you are fully informed on the delivery process.
