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Induction hob installation
Find out everything you need to know about our induction hob installation service.
Coronavirus (COVID-19): a note to our customers
We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.
We are offering installation services for:
- All refrigeration appliances
- Cooking products (except for LPG models)
- All washing machines and washer dryers
- Condenser and some heat pump tumble dryers
- All dishwashers
- Laptop set up (this is a virtual service)
We’re taking a sensible approach to the evolving situation and reintroducing our services when we can safely do so. As such, we’re not offering installation on:
- LPG cooking
- TV to wall installation
- Vented tumble dryers
- Unpack & inspect
Our fully trained team will get your new induction hob set up and ready to use for just £90. We’ll even disconnect your old hob. We’re fully approved by the NICEIC. Don’t know them? They’re only the UK’s leading electrical assessor – so you know we have high standards. Find out what’s included in this service and what you can do to prepare for us.
What we'll do
Setting up your new hob will be no problem for us. Here’s everything we’ll take care of.
- If you’ve selected our connection service for your new appliance, we’ll happily disconnect your old one for you.
- When we arrive, we’ll unpack your new hob and disconnect the old one.
- Don’t worry about cables or tools. We’ll bring everything we need to get your new hob installed.
- We’ll take at least 8 pictures during installation, just so we’ve got a record of the service.
- Chosen our Remove & Recycle service? We’ll take away your old hob when we leave.
What you need to do
There’s just a couple of things that you’ll need to do and check before we arrive.
- The electromagnets in an induction hob can affect pacemakers and other medical devices. If you wear one of these devices, it’s best that you stand at least two feet (one metre) away. Talk to your doctor or the device manufacturer before you buy.
- The space around your hob is called the Hot Zone and you need to make sure it’s free from switches, cooker hoods and anything flammable (so, no wallpaper). There needs to be a gap of at least 65cm between the hob and the cooker hood or ceiling above. If it isn’t clear of hazards, we may not be able to install your hob. Make sure you follow pre-installation instructions for your hob from the product manufacturer’s website.
- Make sure your current electrical connection (plug socket or big red switch) matches what your new hob needs. If your new hob is over 3kw, then you’ll need a 16Amp or 32Amp fuse - a big red switch. If your new hob is below 3kw, then you’ll only need a standard 12Amp fuse – a regular plug socket. Compare what you have with the details of your new hob on the Key Information tab on our product pages to make sure you’re all set.
- While you’re on the Key Information section, it’s worth checking the dimensions of your new hob, just to make sure you’ve got enough space in your kitchen.
- You’ll need to have some induction pans ready for us, so we can test your new hob properly.
- Hob going above your oven? Then you’ll need to leave enough space between appliances for airflow. 25mm (about an inch) should do it, but it’s best to check with the manufacturer. If your hob is going above something else like a cutlery drawer, you’ll need a partition for airflow and to protect your knives and forks. You’ll need to provide your own partition, but if it’s non-combustible, we can get it fitted. No problem.
- Switching from a gas hob? No worries. We’ll send along one of our Gas Safe engineers to make sure your new hob is installed properly. You can let us know that you’re switching from gas at the checkout.
What we don't cover
Here’s everything our installation service doesn’t cover.
- We can make small adjustments like changing cables or switches to fit your hob, but we won’t remove anything in the Hot Zone or change any other part of your home.
- Induction hob installation isn’t available at commercial properties. There must be a separate residential meter.
- Installation for cooking products is only available on certain days in certain postcodes. Find out what dates are available for you at the checkout.
FAQs
- How much does induction hob installation cost?
Installation is £90 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
- Can you uninstall my gas hob and then install my new induction hob?
Yes, let us know in the basket and we’ll uninstall your old hob as part of installation.
- Can I add installation after ordering?
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 5pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
- Can you install on a different day to delivery?
No. Installation can only be done on delivery day.
- Do you hardwire?
Yes, we can hardwire your hob as part of our installation service.
- Will you disconnect my old hob?
Yes. This is part of our installation service.
- How soon can I have my hob installed?
Installation is available 7 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Do you install at weekends and bank holidays?
Yes, we do. This depends on where you are and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
- Can you install my new cooker hood during installation?
Sorry, but we don’t install cooker hoods.
- Do I need special pans to use an induction hob?
Yes. You’ll need pans with a magnetic base for an induction hob. This includes cast iron pans and some stainless steel sets.
- Will you cut my worktop to install my new hob?
We’ll only cut into a wooden worktop. We install based on the current hole in your worktop not being larger than your new hob. If your new hob has more burners, we can make the space bigger to install.
- Can I use an induction hob if I have a pacemaker?
The electromagnets in an induction hob can interfere with a pacemaker or similar devices. So, if you wear one of these devices, it’s best to stand at least 2 feet away. Talk to your doctor or the manufacturer before you buy.
- I’m ordering two products – do I have to pay twice for installation?
Yes. You have to pick the service for each item in the basket.
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Next day delivery also available 7 days a week, or choose a date up to 50 days away
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