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Why won’t my tablet charge?

If your iPad or Android tablet isn’t charging properly, you may need to restart your device, double-check the cable works or clean the charging port. Our quick and easy fixes will help put the ‘POW’ back in your tablet’s power.

Have you tried turning it off and on again?

This always seems like an obvious one but trust us, this does work. Sometimes, all your tablet needs is a little restart. Think of it this way – when you’re struggling, a little power nap can work wonders!

How to clean your tablet's charging port

Over time, dust and dirt will start to gather in all your tablet’s nooks and crannies. This can get in the charging port, which stops the charger from doing its job. Luckily it’s an easy thing to clean!

Take a small object like a dry and unused toothbrush and give the port a gentle brushing to remove any mess.

Does the charging cable/plug work?

The problem might not lie with your tablet. A faulty charging wire or plug might be causing your tablet to run out of juice. Simply try charging another compatible device with the same cable, or try using another plug.

Contact the manufacturer

If you’re still having trouble, check the product manual for specific solutions for your model. You can also try calling the manufacturer for more direct help and advice. Check out the link below for a list of manufacturer numbers.

Manufacturer helplines