Disposal and Disconnection
Don't worry about getting rid of your old item...
When we deliver your new purchase, we can dispose your old product for you.
Our helpful disposal team will take your old one away. Our collection service starts from just £15.
Our team disposes over 1000 products a day, supporting the WEEE directive. We only charge for the cost of transporting the item to be disposed.
The majority of customers who choose disposal also opt for our disconnection service when available. If you've selected our cooking or TV installation service, disconnection is already included.
Please ensure that your old cooling appliance has been defrosted and is free from any water before we take it away.
Items we disconnect
If you've selected our cooking installation service, disconnection is already included. We only charge for the cost of collecting your item.
We offer disconnection for the following items - freestanding washing machines, freestanding dishwashers, freestanding slimline dishwashers, freestanding washer dryers and American Fridge Freezers (with a plumbed-in water dispenser only).
Please ensure that you're old cooling appliance has been defrosted and is free from any water.
Items we don't disconnect
We don't currently offer a disconnection service on the following appliances, but we are happy to dispose of them for you when we deliver your new one.
We don't disconnect - Integrated appliances, hobs, cookers, cooker hoods, range cookers, ovens, spin dryers, condenser tumble dryers, fridge freezers, fridges, freezers, wine coolers, microwaves and hardwired products.
Disconnection with installation
If you select one of our premium installation services, we’ll include disconnection as part of this package. Products available with this service are:
•Integrated washing machines, integrated washer dryer, integrated dishwashers, integrated fridge freezers, integrated fridges, integrated freezers, ovens, cookers, range cookers and hobs.
We can also take these appliances away. Simply select this service in the checkout.
We collect and dispose of your item from £15
Take advantage of our handy disposal service from £15. We dispose of the following items; washing machines, washer dryers, fridges, dishwashers, ovens, steam ovens, TVs, tumble dryers, fridge freezers, wine coolers, coolers, microwaves, hobs, spin dryers, American Fridge Freezers, freezers, range cookers, warming drawers and cooker hoods.
Can I bring my old item to you to be disposed?
If you wish to return your item to us for free then it will be accepted at our delivery company’s premises; Expert Logistics, Weston Road, Crewe, Cheshire, CW1 6BE – Monday to Friday 10am to 4pm. Proof of delivery of your new product will be required and we can only accept like-for-like items to those that were delivered.
What is the WEEE directive?
We're part of the government's WEEE directive (Waste Electrical and Electronic Equipment), so if you select this option, we'll make sure your old product is disposed of in an environmentally friendly way, and won’t find its way to a landfill.