When your washing machine both fills and drains water at the same time during the rinse cycle, it can feel like you’re running around in circles. This is caused by the drain hose being in the wrong position so water is siphoned away from the machine. In this washing machine repair guide, we’ll run you through some easy to follow steps to get your machine back to normal.
Your washing machine might fill and drain water continuously because the drain hose is too far down the standpipe. The standpipe connects the drain hose to the drain pipe at the back of your machine. If the drain hose is too far down this causes siphoning and it makes the water leave the washing machine as soon as it enters. This usually happens when the machine has been moved for cleaning, or it’s been relocated. To fix, make sure that the drain hose is higher than your washing machine’s drum. We recommend that you put the hose about 4-6 inches into the top of the standpipe.
If you’re still having trouble, try checking the product manual. It’ll likely have more specific solutions for your model. If you can’t find it, or you still can’t fix the issue, try giving the manufacturer a call. They’ll be able to talk you through any further ideas. Check out the link below for a list of manufacturers’ numbers.