AO World at a Glance
Who are we and what do we do?
We sell major and small domestic appliances, mobile phones (including contracts) and consumer electronics in the UK and deliver them via our in-house logistics business and carefully selected third parties.
We also provide ancillary services such as the installation of new and collection of old products and offer product protection plans and customer finance. Via our state‐of‐the‐art facility we are also able to carry out the recycling of waste appliances.
We have a unique and vibrant culture and a team of people who genuinely care more about our business and its customers.
UK Trustpilot 4.9/5 rating
Achieved 3.8% adjusted PBT
Over 9,000 products
Over £1bn revenue
Latest News
Find out what's been going on in and around AO recently
Parents Admit to Beary Bad Hygiene
Parents Admit to Beary Bad Hygiene 1 in 5 parents never wash their children’s teddy bear 83% of parents are aware cuddly toys carry germs...
Grill seekers! Brits BBQ in the rain, says shock poll
Grill seekers! Brits BBQ in the rain, says shock poll 61% of UK households would fire up the barbecue regardless of bad weather. More than...
Cool Parenting: 1 in 5 parents now keep a fridge in their child’s bedroom
A new study by leading appliance retailer AO.com has revealed that one in five UK parents now keep a mini fridge in their child’s...