Typical design for this sector of rice cookers, good price & does the job. No fancy features, straight forward cook & keep warm. No problems to date as only owned for 2 weeks. Previously owned a Breville of which the Russel Hobbs is almost identical in design & operation. Previous cooker failed after 16 months, because magnetic coupling stop operating & the cook button would not stay on. Cost for repair likely to be greater than cost of buying replacement. Russell Hobbs seems good value for money.

I've been using a Russell Hobbs rice cooker for a while and I've been satisfied with the product. When it was time to replace the rice cooker I bought the same model. However, this time I found scratches on the cooker, what appears to be human hair in the box and smelly smoke was emitted from the rice cooker/steamer (not to be confused with steam) on the first few times I used it. I could understand a bit of smoke the first time but not each time. Having had a good experience previously I would guess that sometimes you get a good one and occasionally perhaps not.

I used it the next day after it arrived and i do love it! Only reason for four stars is that it does say 1:1 ratio of rice:water however it needed more water than that. Next time I used it, perfect rice! Haven't used it yet fir veg

I just smelt something burnt every time after using it. But I think it did a good job for cooking rice.

So useful, saves so much washing up and cooks perfectly.

It’s huge! Much bigger than we were expecting. Good quality, excellent price with a very quick delivery.

This is a huge rice cooker - perfect for our family of four. The last one we had was flimsy - but this is great. It also has a dumpling steamer which is brilliant.

Bought as a gift but speedy service and item looks great!