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Customer Reviews — Philips 65PUS6554 65" Smart 4K Ultra HD TV

Customer Reviews — Philips 65PUS6554 65" Smart 4K Ultra HD TV

Philips 65PUS6554 65" Smart 4K Ultra HD TV with HDR10+, Dolby Vision, Dolby Atmos and Freeview Play
  • 4K Ultra HD with upscaling - incredible picture quality
  • HDR10+ and Dolby Vision for amazingly vibrant colours
  • Smart TV - catch up, movies & more
  • Freeview HD with Freeview Play - live & catch up TV
  • Intuitive SAPHI dashboard is super-easy to navigate
4.8 / 5

Don't recomand, stay away

TV broke after 7 months, no image. I called Philips and after a complicated process, I received numerous emails with different fixes solution, updates and all that did not work. After days, when I understood nothing moving I had to call AO and they talked with Philips and Philips send my case to service. The Service called me and they said they ordered parts ( without somebody coming to see and diagnose tv) and that parts will arrive in 3 days. After 1 week I called service back and they told me that parts not arrived and they are unsure when they will come probably in a week time. Called back everybody AO whom send me to Philips who said they will contact service.... Who knows when the TV will get fixed. Really don't recomand, better buy cheaper TV, for sure will work more than 7 months.

Phillips tv

Delivery of TV was on time as specified from AO. The TV is a good quality for the price has good picture and sound easy to set up. Overall good value.


Takes some fiddling with the picture settings and u have to go in the Energy save to turn it to zero or tv WILL shut off after a while , once sorted it is brill with an awesome pic

Great tv bought to make me Happy!

Bought to replace a 58" Panasonic tv that my EX husband took! Naturally I wanted to replace it with a bigger, although due to my current financial situation cheaper TV. Have to say this Tv is far superior to the previous Tv in picture quality, sound and indeed size!! Would highly recommend, it has made me happy.

Great, but with teething troubles

Great picture quality, easy set up and a quality gaming tv. Early issues using Netflix (running slow and freezing) but after a call to ao they transferred me to Phillips and the problem was quickly rectified. Each HDMI input remembers your settings so you can have the picture and sound optimised for gaming or movies without constantly having to keep changing them.

4k at a price

For the price you can't beat the value. But there are a few trade offs. The app store is useless and empty. No Disney plus, no Spotify no amazon music. The control feels cheap and is sometimes non responsive. I have mine on the wall but if I had it based, I would have much trust in the legs that come standard. 4k is achievable with a lot of messing around if you can find 4k programs (most of mine are from Netflix amazon prime and ps4) HD is not the greatest with alot of blur depending on how fast the picture moves. Will do for now, but will probably go back to samsung or Sony tvs in the future as never had the minor issues.

Cinema in my room

I have put off buying a 4K set for so long just because of price. I am so happy that I did or I would not have found this GEM of a TV. I have an Xbox One X to use with this TV so I did have some things that I needed from it to have and this ticks all the boxes for any current gen Xbox one It is everything I expected, it has everything you would expect from a modern set, nothing missing. The ui is easy and fast, the settings for setup and optimization is vast and deep so it should do exactly what you want it to do. Personally I have never seen so many options. It looks great, sounds great, and Ambilight is definatly not a gimmick once you use it, it becomes a new way of watching TV. I have never been more immersed than when using this Phillips wicked (3 sided) Ambilight product. This will not disappoint.


I was very pleased to see how big was the TV. Fitting nicely in my sitting room Picture is mind-blowing. Sound is very good. Entirely satisfied with this TV. Can't stop watching it... ??