It's only bad point and the reason for 4 and not 5 stars, is the frequency of which the large drip tray has to be emptied. We always keep a mug under the spout during power on/off and cleaning cycles, but even when not cleaning the milk system, which discharges straight into the tray, the large drip tray fills rapidly. The tray goes right through to the back of the machine and must be carrying out some sort of cleaning operation back there. That said, this is an absolutely brilliant machine. If you can't make your own perfect cup of coffee you're just not trying. The machine is so flexible that it will probably take a few attempts to get it just right. It can have 8 people's coffee recipes stored, named and available for easy selection with just a couple of touches, not just for 1 type of coffee but for several different ones. So you can have your very own version of cappuccino, latte, americano or whatever. Every cup brewed can be manipulated for strength, aroma, temperature, volume and bean type. There are 2 bean hoppers so you could even have different beans for different types of coffee. It also makes cappuccinos in the same way a barista does, coffee first then milk foam. The app is very useful for adjusting your different recipes, but just a gimmick for making the coffee, you still have to fill it with water and put mugs under the spouts. It's easier to just touch the panel a couple of times than fiddle with your phone. I would recommend this machine to anyone who liked coffee.

The auto cleaning facility after using the milk attachment is awesome; the option to tune the balance of ml of milk and coffee using the app means I get exactly what I want making a coffee.

Excellent coffee maker so far, makes a very nice coffee. It is nice to be able to make a coffee to your own taste, good idea to put two coffee bean containers on the machine as the wife can now have decaf coffee.

I'm no coffee buff or home barista but I wanted to upgrade from a Tassimo machine due to the lack of variety pod machines offer. After some extensive review reading I opted for this machine as I'm too lazy to faff around with espresso machines, measuring, tamping and manual milk frothing. It's a big machine. Not overly wide but depth it will almost take up your kitchen work surface. I don't have it under a cabinet as that would make getting the water tank out from the back left side awkward. It can be done as it's just lift slightly and remove but just easier to have space above the machine. The controls are pretty straight forward and the instruction manual is ok. Not brilliant but goes through the essentials clear enough. The hopper is quick to grind and though not whisper quiet isn't ridiculously loud. Handy having two compartments as you can have two different types of bean on the go at once. The manual says one compartment is for espresso beans and the other for less strong beans but you can put which ever type of bean you like in. Just make sure you are selecting the correct compartment to grind the bean when making. Extra bonus of being able to use pre-ground coffee via another compartment. The preset recipes are very good although a little light on quantity. My idea of a flat white or latte isn't that same as the machines so I find myself adjusting the recipes which is fun to experiment with. All changes can be saved. If during the process the machine either runs out of water, coffee or milk it will prompt you to refill and them ask you if you wish to carry on. It will not waste your beverage mid creation because it has run out of a component. Some reviews I've read have commented on the temperature of the coffee, just check the settings of the beverage and change it from normal to high, this can be saved so job done. Another gripe I've read about is the app. I prefer using the app to the machine as the layout of the app is better and easier to use. Shame Melitta just didn't put a larger screen on the machine and use the app software on there. Bluetooth connectivity works just have to be a little patient. Once the connection is set up, every time you use the app you have to give it a few seconds for your phone and the machine to connect. It is Bluetooth after all not wi-fi. It's not instant. Once they are connected the cross in the top right hand corner of the app becomes a tick and you are good to go. I've had no issue once the connection has been established. One last thing the drip tray is shallow but runs the entirety of the bottom of the machine. It can hold a fair amount of water but just be careful not to spill when removing and taking it to the sink. The self cleaning options on the machine are very good and will give itself a rinse when you turn the machine on, when you turn it off and after creating a milk based drink. These can be turned off and on depending on preference. This is my first bean to cup machine and I'm chuffed to bits with it. Expensive but does what I want it to and does it well. Ultimately the coffee will only be as good as the beans you use. Plus at the time of purchase Melitta and AO had an offer of a free gift that comprised of X2 espresso, X2 coffee, X2 latte glasses, 2kg of beans, a travel mug and a care kit. Fingers crossed there's still an offer when you buy one.

super machine , but sometime problem wit the app connections

This machine can make so many types of coffee and the function to save profiles is really handy to save people’s favourites or if you want to save particular cup sizes. Using the hot milk by itself however, isn’t hot enough for a hot chocolate for example. But drinks are hot enough and can be set to extra hot. Overall great machine!

Initial set-up to achieve your perfect coffee is fiddly but certainly worth the effort. Much easier through the smartphone app. Being able to set up your perfect individual coffees for any mood is absolutely brilliant and the standard, built in drinks are excellent. Being able to simply adjust to taste and then save to a profile to recall at will is a luxury. If you love your coffee, enjoy a variety of brews, enjoy experimenting for perfection, then this is the coffee machine for you.

Great machine, lots of features and can use up to 3 types of coffee (2 beans and one ground) so suitable for most fussy user. Is quite big but feels sturdy and good quality. Bluetooth works fine and that’s how I use the machine. Small issues are that when cleaning the drip trays holes are not fully located where the water will drip leaving a bit of water / milky mix to clean- rather poor design in such an expensive machine and the drip tray is starting to scratch after just a week - inferior quality steel or not coated I guess.