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    Customer Reviews — Hoover AXI 10Kg / 6Kg Washer Dryer - Graphite - A Rated

    Customer Reviews — Hoover AXI 10Kg / 6Kg Washer Dryer - Graphite - A Rated

    Hoover AXI AWDPD6106LHR Wifi Connected 10Kg / 6Kg Washer Dryer with 1600 rpm - Graphite - A Rated
    £599
    • 10kg drum capacity - great for large households
    • Rated A for energy efficiency
    • Hygiene+ and 90 degree cycles help kill germs
    • Automatically dispenses the ideal amount of detergent
    • Dimensions (cm) - H85 x W60 x D54
    4.2 / 5
    31
    15
    4
    1
    5

    Faulty after 5 months - Hoover customer services have been appalling

    1/5
    Had the machine for less than 5 months and it cut out during a cycle and won't switch back on. Hoovers engineer doesn't know whats wrong with it and has been attempting to replace a variety of parts in the hope that one of these fixes the issue. Hoover haven't been very helpful, had to argue with them to get a replacement - which they refused - really disappointed I expected much more from such an established brand. AO, however, have been brilliant, excellent customer service, agreed to replace - won't be buying Hoover again.

    Rubbish but stylish.

    1/5
    It's a nice looking machine and very smart on the determine how much detergent and softener you need but it doesn't seem to know how to dry... We set it on a wash and dry, it takes about 2-3 hours and the clothes are wet, you then have to run it again to dry. Even then you set it for high heat for 30 minutes and it does it for 3 hours... Wouldn't recommend it and I'm going to contact AO on Monday to find out what the hell is going on.

    Avoid

    1/5
    Avoid. 1 lasted a year. The replacement lasted 1 day. The next replacement lasted 5days avoid.

    Awful machine

    1/5
    Auto dose does not work at all, my clothes were stiff as cardboard and didn’t smell of anything. The app crashes and it’s just so awkward to figure out. The washing powder compartment is tiny too. Thanks to AO I am getting a replacement next week.

    Disappointed

    1/5
    Had this machine 5 months. Cant get the wifi program to work, clothes don't really smell clean when they come out, just wet - like its not taking enough liquid from the dispenser. Recently has been shaking the whole house when spinning. Just had an engineer visit this morning and the motor has gone! Expected more from the brand and for the money. Avoid!

    Auto dose needs more work

    2/5
    Absolute garbage, arrived broken. Auto dose feature didn't work and turning it off just stops it using softener full stop. Cant fault AO though, they arranged a replacement within 2 days, and refunded the difference as I changed it for one without auto dose.

    Faulty product and style over substance

    3/5
    Unfortunately the washer dryer is horrendously noisy and it looks as if this is a fault with our unit. Waiting to get a replacement but that won’t be until the end of June due to stock issues. Aside from that it seems ok. A shame you can’t turn the auto-dose off as I’d prefer to to manage the dosage of conditioner myself. Also the instruction booklet doesn’t cover everything you need and when I asked the engineer who came out about some of the display functions he didn’t know either. Tried Googling but no luck so am having to guess what it means when certain lights flash!

    Great washing machine

    3/5
    Great machine but a bit confusing to use if you aren't using the app.