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Customer Reviews — Hoover AXI 10Kg Washing Machine - Graphite - A+++ Rated

Customer Reviews — Hoover AXI 10Kg Washing Machine - Graphite - A+++ Rated

Hoover AXI AWMPD610LH8R Wifi Connected 10Kg Washing Machine with 1600 rpm - Graphite - A+++ Rated
£549
  • 10kg drum capacity - great for large households
  • The most efficient A+++ energy rating
  • CareDose dispenses the ideal amount of detergent
  • Hygiene+ and 90 degree cycles help kill germs
  • Dimensions (cm) - H85 x W60 x D54
4.5 / 5
28
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Such a quiet machine!

5/5
We have been really impressed with how quiet this machine is. The other feature we have been really impressed with is the automatic detergent and softener dispenser!

Hoover washing machine

4/5
Good machine....app is really poor and not worth it.

App doesn't work

1/5
The machine was advertised such that it can be operated via wifi using the Hoover app. The app has yet to start working and ao.com have simply said that this is a fault of the app, not the machine. Nevertheless, I bought the machine on the basis of the advertised feature that it could be operated via the app. Disappointed with the lack of empathy and help.

Not bad BUT!!

4/5
The machine is stylish and looks good. Very quiet in operation and easy to use ( our last machine was hoover with similar functions). The dosing drawer is a brilliant feature and saves alot of time and detergent, this will save us money immediately! BUT, connecting to the app ( which has more functions) has been problematic. The machine seems to connect to the wi-fi, but the app generally shows as updating when you access it. I left this for some time to begin with and ran out of patience as I really needed to catch up with the washing. I tried several times after to get it to work through the app to no avail. Looked on the internet for advice and found loads and I mean loads of people with the same problem. Hoover customer service is non existent on sorting the problem, basically saying, oh well get on with it. It is advertised as a smart washing machine, therefore it should be able to connect to the app and do as its told! 3 days ago I removed the app from my phone and then added it again. Joy it worked! Great. I was able to do 3 loads of washing ( and respin it from the app, as this was what I really wanted it for). The next day, useless again. Retried downloading the app, nothing, and again, nothing. There was a glimmer of hope how good this machine could be and it was snatched away. So if you want a good machine for washing, with limited functions as the rest are on the app then this is it. If you want to dabble into the updated world of smart appliances, then you need to look elsewhere. I presume it's a problem with the app as opposed to the machine, and a problem with hoover who it seems can't be bothered to fix a problem because you've bought the machine already. I'll give it another week or so and if all is not well, it'll be going back. Shame.

Great machine

5/5
Very happy with the product and the service from AO. The delivery team were really helpful in getting the machine into our basement which is not the most ideal place to be moving a 70kg machine into. As for the machine the auto dose feature and WIFI capability is great. Clothes come out smelling and looking great every time.

Great Machine let down by the App

4/5
The machine itself is great very quiet and efficient with plenty of programmes. The auto dose and steam functions make life a lot easier. The only issue is the app doesn't work so you can't start the machine remotely or alter the programmes to suit so if that's the main selling point then avoid but if you're happy using it the conventional way I can't recommend it enough

Worth every penny!

5/5
Before I write all the good things about this machine, it has to be said that if you want it for the WiFi- don’t ! The app is worse than useless and a complete waste of time! As I knew I probably wouldn’t use the WiFi, I wasn’t particularly bothered by this, but bear it in mind! This machine is great, it’s very quiet - even on 1800 spin. The range of options are very good although it’s quite fiddly to set up, but easy after a couple of times. The display is clear and I have used most of the programs, it washes very well. The auto dose feature is a real boon - I have used much less washing liquid & softener, but the clothes are coming out cleaner!, no idea how that works! It’s easy to see the display which shows when either needs refilling, but I have yet to clean the drawer out, which I suspect might be messy. Very pleased with the product and would recommend. a.o, as usual, were superb

Fantastic

5/5
Great looking machine, huge 10kg capacity great for a family of eight! Easy to connect to a phone and use remotely. Quiet in operation, spin not too noisy either. Love the auto-dosing and messages on my phone to refill, just pop in the clothing, close the door and start your selected programme. Only thing that worries me is the door hinge seems a little flimsy for the price paid. So far so good and would recommend to others