Good looking oven that seems to work fine, comes with a cable already attached but as with most ovens nowadays it doesn’t have enough shelves included, only one for each oven. Be careful with the sizing, I purchased this solely based on the stated depth of 53cm but it’s actually 56.3 so didn’t fit as the hob gas pipe is behind my oven. I had to take the kitchen apart and move the cabinet out so the oven now sticks out past the cupboards either side of it.

Love the double electric oven. The oven I removed was identical measurements (width, height and depth) to what was on the website but the new oven did not fit due to an existing gas pipe for my hob. I had to lower the ledge to sit the new oven on and am having to arrange for the Base board to be adjusted and for a new piece of board to be added to the too at the front to account for this. The oven was bought initially for the measurements, then based on the good review's of the product so that is why it was not returned. Good delivery service and disposal of old oven.

One star because the oven works. No fixing kit supplied. I tried using my existing brackets from a previous howden oven lamona , but new one is a different size width so will need to bespoke make the brackets. Reported to AO, first email shifted any responsibility and stated that it was my electricians responsibility to provide the brackets. This is ridiculous. Second email stated that their installation team would bring the brackets if we wanted. Hello cost of living crisis, obviously trying to keep costs down. Plus I don’t need someone to install an oven, I just need the parts which with all other ovens are supplied. I’ve bought two other large products from AO, having spent £0000’s and the first time we need some decent customer care they let you down. AO Don’t stock units that don’t provide the customer with what they need. For the sake of two brackets (cost of pence to you) you could have had another happy and loyal customer but sorry no chance now. Am I the only person on here to be able to fit an oven. I guess everyone else pays to have it fitted? Good for AO.

Beware - this built under oven does not come with mounting brackets - unlike virtually every other built under oven on the planet - and I have installed dozens so if you are replacing an oven that does not have brackets you can re use, you are in trouble. I originally thought the delivery guys had accidentally taken the brackets away along with the packaging but after a protracted phone call with AO and Hisense they confirmed that it does not come with the brackets - even though they are mentioned specifically on the product installation guide. The person at Hisense was useless and clearly had no idea what I was talking about. She suggested it would just hang on the 2 mounting screws which is obviously nonsense and then as a fallback said the brackets are an "option" but they don't sell them. You honestly couldn't make it up. The problem is that the brackets are next to impossible to buy separately because of course every manufacturer except Hisense includes them with the oven. I did find some in the end after 2 hours of googling and phoning around, and ended up spending £30 to spend on top of the price of the oven and had a 60 mile aborted round trip to install it. It's left me frustrated, cross and out of pocket. The oven may well prove be good - who knows, but I would never buy one again. Personally I htink AO needs to do a better job of assessing these products before agreeing to stock them.

Good product but not as described, bought this one as supposed to slope at the back to leave room.for the gas pipe.to hob but has a handle at the back that was in the way, so had to lower brackets to fit in space

The cooker itself is good so far, only had it a few weeks but it’s quick to heat up and cooks evenly. If you buy it though, it literally comes with nothing to fit it, no rails and no feet. If you buy installation they don’t even bring anything to fit it, I had to buy £30 worth of bits from screwfix and after the first installer didn’t want to do it we now have a cooker. The website needs to be clearer on what comes with it and that if you pay for installation maybe send your installers with what they might need…

Delivery guys were great! Cooker functions fine but is sub par in the fittings department,as there were no brackets or legs for fitting, had a real pain fitting it and leveling it, had to buy brackets which cost £18.50. Also there is no wire mesh for the grill and no handle for the grill? Very poor. Disappointed AO does not state any of this on there web site, if i had Known about these things i would of bought a different cooker.

I’ve had this for 7 months and it’s a terrible oven. Lacking in space for the main oven, you can’t put a chicken in it and a tray of potatoes etc. The top oven is larger than you need however the way it’s designed you can only have 1 tray/shelf in it so it’s a waste of space. No grill pan, the 2 supplied trays are very poor and have been thrown away. However the biggest issue is that it doesn’t keep temperature. I’ve had to buy a separate oven thermometer as the actual temperature fluctuates between 20 and 40 degrees depending on what you have in there. I have had multiple dinners ruined because of this. I’ve complained to an.com but have been told to speak to Hisense directly. Absolutely do not buy this oven, spend your money on a better make.