It’s cheap for a reason. Don’t waste your money. It leaks steam when cooking and makes the kitchen very damp. We have to open the window in the middle of winter. We have never had an oven that does this.

I’ve had this for 7 months and it’s a terrible oven. Lacking in space for the main oven, you can’t put a chicken in it and a tray of potatoes etc. The top oven is larger than you need however the way it’s designed you can only have 1 tray/shelf in it so it’s a waste of space. No grill pan, the 2 supplied trays are very poor and have been thrown away. However the biggest issue is that it doesn’t keep temperature. I’ve had to buy a separate oven thermometer as the actual temperature fluctuates between 20 and 40 degrees depending on what you have in there. I have had multiple dinners ruined because of this. I’ve complained to an.com but have been told to speak to Hisense directly. Absolutely do not buy this oven, spend your money on a better make.

The oven itself is not bad for price but who ever heard of an integrated oven being supplied without the building in kit! Well that is how this one comes and it is impossible to buy one,so I definitely would not buy anything from this manufacturer again and Ao should think again about supplying a product that cannot be safely secured within a suitable housing.

I’m actually disappointed with my new oven. First of all it didn’t fit my existing brackets. My husband tried everywhere to source ones that it would fit but couldn’t get them anywhere! He had to modify my old ones which I don’t imagine is ideal if you’re not very handy. The fan on main oven is very very noisy! And you cannot see the buttons if you wish to use the timer unless you shine a torch on them! The performance of the oven is good but based on the issues I have mentioned I would not recommend.

Apparently because it’s blown the fuse in the consumer unit, I have to claim on the warranty. It’s a massive inconvenience. Not happy.

One star because the oven works. No fixing kit supplied. I tried using my existing brackets from a previous howden oven lamona , but new one is a different size width so will need to bespoke make the brackets. Reported to AO, first email shifted any responsibility and stated that it was my electricians responsibility to provide the brackets. This is ridiculous. Second email stated that their installation team would bring the brackets if we wanted. Hello cost of living crisis, obviously trying to keep costs down. Plus I don’t need someone to install an oven, I just need the parts which with all other ovens are supplied. I’ve bought two other large products from AO, having spent £0000’s and the first time we need some decent customer care they let you down. AO Don’t stock units that don’t provide the customer with what they need. For the sake of two brackets (cost of pence to you) you could have had another happy and loyal customer but sorry no chance now. Am I the only person on here to be able to fit an oven. I guess everyone else pays to have it fitted? Good for AO.

Beware - this built under oven does not come with mounting brackets - unlike virtually every other built under oven on the planet - and I have installed dozens so if you are replacing an oven that does not have brackets you can re use, you are in trouble. I originally thought the delivery guys had accidentally taken the brackets away along with the packaging but after a protracted phone call with AO and Hisense they confirmed that it does not come with the brackets - even though they are mentioned specifically on the product installation guide. The person at Hisense was useless and clearly had no idea what I was talking about. She suggested it would just hang on the 2 mounting screws which is obviously nonsense and then as a fallback said the brackets are an "option" but they don't sell them. You honestly couldn't make it up. The problem is that the brackets are next to impossible to buy separately because of course every manufacturer except Hisense includes them with the oven. I did find some in the end after 2 hours of googling and phoning around, and ended up spending £30 to spend on top of the price of the oven and had a 60 mile aborted round trip to install it. It's left me frustrated, cross and out of pocket. The oven may well prove be good - who knows, but I would never buy one again. Personally I htink AO needs to do a better job of assessing these products before agreeing to stock them.

Bought this oven as is states it is a built-under model. It’s not, it is an eye level model so did not fit.