The fan in the oven broke three months after purchase. Fault reported to manufacturer in November and repair booked under warranty. The first engineer brought the wrong part. Next visit booked two weeks later. Fan was replaced on second visit. Broke again two days later (four days before Christmas).

DO NOT BUY!!! I bought this oven January 2023 and at first it was a great oven no complaints...however within 4 months the light in the main oven stopped working, then the function & temperature markings started to rub off through accidental touch/being wiped over with just water. 11 months later and the oven is pretty much unusable due to not being able to tell what temperature you're putting the oven on. After complaining I was told it is not a manufacturer fault & sent a picture of the dials so I could "see where the markings should be" so I can keep using the oven, not useful at all for the temperature dials!!! After sending more photos I was again told it is down to misuse & not a manufacturer problem. I have never had an oven where the markings were not permanent and able to rub off easily. Too much money to lose for an oven unusable after less than a year

Oven has been condemned and exchanged for another manufacturers product. Unable to regulate temperature. Engineer Unable to rectify. Unable to contact customer services or book service call without AO help

We had this installed in our brand new kitchen in May, six months ago. A lot of steam comes out when the door opens; far more than I've ever seen before and it billows up over the ceiling and all around the room. We noticed the other week that it's actually ruining the new cabinets and fittings above it due to the stream that escapes. AO sent an engineer out today who said there's nothing wrong with it and it's how it's designed: The bottom oven has an exhaust pipe that goes into the top oven and that has vents at the top that to release it, explaining why we also get condensation. The extractor in the bottom oven gets rid of some of the steam but not all of it so when you open the oven door it all comes billowing out. DO NOT BUY THIS OVEN. We decided to go for a cheaper oven but I wish we'd found the money for a better one now; if the kitchen is already being ruined after six months, what state will the oven leave it in in six years? Buy cheap, buy twice. Spend more money on something that is better designed and won't ruin your kitchen. Be plus side, it does cook things ok though.

Always nice to have a clean new oven. Supplies with a good amount of shelves, 2 wire and 2 more like a baking tray. I'd much rather they were all wire, as the lip of the trays makes it hard to remove hot items safely. The timer is annoying, you basically have to add minutes individually. If you try to press and hold, it shoots to at least an hour or more before you can stop it. I thought this was just people being daft but it isn't. It also doesn't have a programmable timer as advertised. You can set an alarm, you can set it to stop cooking after a set time, but you cannot set it to come ON at a set time, which was my whole reason for choosing this one.

Nice oven, although takes a while to heat up and no grill pan racks so how your supposed to grill food is beyond me, so had to go out and buy a oven tray with a rack inside it. It only has 2 grill pans could do with another one really, its ok but not the best

It’s early days but struggling for an even cook. AO delivery and installation fantastic however.

It's ok. Relatively cheap. Knobs are awful but I guess could be replaced. Also the timer alarm sound is a bit aggressive. Works fine though.