Washing machine broke down after days of purchase
1/5
We wanted to buy an integrated washing machine and we read good reviews on this model. With less than a month of purchase it broke down. We have contacted Baumatic, the manufacturer, and it’s been weeks and they have not sent an engineer to check on the appliance and, when Baumatic was contacted by AO, they wrongfully alleged that they did follow up by text message and phone call which honestly isn’t the case. Although AO customer service has been helpful, we won’t recommend buying this item based on the poor quality of the product and the bad customer service from Baumatic.