This extractor doesn’t have any external controls. To cut a very long story short. We had the Elica Cloud Seven delivered by AO at the start of our building and new kitchen project. We needed it early so the joiner could construct a box to fit it in. At the point of fitting, we didn’t have a remote (11th Oct), and when that arrived, the extractor worked but the lights didn’t. We contacted Elica and an engineer was called, he arrived 10th Nov. Couldn’t fix fault -ordered parts. 14th Dec, Elica engineer came with new parts- appliance shorted and a new appliance was eventually ordered. Because AO insisted that the old appliance was collected on the same day the new one was delivered, we had to have the electrical engineers twice (a 2-person job). Cheapest Quote £300. Elica offered to pay £192 towards it. The first appliance never fully worked. So, we are left £108 out of pocket and with a guarantee for only 9 months. AO said we could have a 1year guarantee if we chose a different model- which would mean altering the box! Replacement working, but extractor works only very low or very high, and lights only have one level even though remote indicates differently!

Nice product, however item boxing was a bit beaten up and open on arrival. Considering the price paid, better was expected.

Haven't had it installed so can't say on its quality as a product. However it was packed and delivered well. Only downside was the remote was missing but after contacting the company and filling out a form I'm being sent a new one. Company was easy to communicate with and efficient.

Definitely worth considering. Looks great and the extraction is highly effective, with a nice range of settings. I built a frame to sit the unit in as I didn't have enough space in the existing ceiling. My only gripe is that the brackets which hold the unit up are very narrow and I can't say they fill me with confidence given that they are holding over 20kg overhead. In saying that it does all seem securely in place now it is up and meant the unit slots easily into position. My other minor issue is that the atmospheric/mood lighting setting doesn't seem to work but there is no problem with the main lighting setting and TBH that's all I would use anyway. The remote is very smart in appearance too and the dual functions of the buttons (most can be pressed briefly or held for 2secs for a different action) work well.

The product looks great, however the way its built is not good for the price. We are waiting for our second to be delivered as the first one turned up with the motor loose on the casing. The screws that hold it weren't installed properly and one fixing was to small for pre formed hole.

We have only used this a couple of times and it seems to be working as it should. It is quite noisy and the remote control doesn't always work the first time but overall it is good.

Good product.

Good thing