Fantastic product. Easy to install and set up, have only used it a few times but I love the way it senses how wet the washing is and adjusts the drying time accordingly. Have also dried jeans in the tumble dryer and the usual 'shrinkage' hasn't occurred! Looking forward to buying the matching washing machine when the time comes.

Had it a week, ok it’s expensive but i suppose you get what you pay for. Uses very little electricity, (you can see how much it uses on the app) time taken to dry clothes wasn’t long, 1 hour 8 mins for a fairly decent size load, lots of programs and features. Easy to empty the water and fluff tray, would definitely recommend, plus it comes with a 5 year warranty

Coming from an old condenser type dryer, I’m amazed by how efficient this new one is. Highly recommended if you are looking to cut running costs.

Takes a while to get used to the fact that it takes longer to dry than a vented tumble dryer. Too soon to say if it really is more efficient.

At the moment its good. Quiet, big, does the job. However the smartthings app, not the best.. lots time need to reinstall ,as does not work properly..Also can not switch on the dryer with it..so does not really make sense to have it.. Be aware, the Samsung customer service useless. Manual not says clearly how can be connected to the wifi.. after called 3 times them, still nobody could says that need to press the " smart Control "for 6 seconds and there is the Wifi ON/OFF options.. That's all why my dryer did not connected to the wifi, but nobody could help.. I had to manage for myself..to find it out how things work. Also ao did not offer straight replacement ( was purchased 3 days ago, so they should , if its in 28 days happened, and the device faulty/ does not work well). Even when I talked 3 times with the manufacture company... They just always came up with the " need to talk with the samsung customer service". In the end, the device not faulty, but if I dont spend hours to find it out the problem's solution, what will I do?! Lucky I could sort it for myself.

We as a family of 6 use the tumble dryer everyday and we all agree the Samsung heat pump dryer is fantastic. It dries the clothes in a fraction of the time our previous heat pump dryer. Excellent product.

Old tumble dryer died so started doing some research on a replacement. Found that Heat Pump dryers used less than half the power of a regular condenser. This model was one of the more expensive ones but it takes a 9kg load, has an A+++ rating & offered wifi connection to control via an app on your phone. It is very quiet compared to our old dryer which is an added bonus as we tend to dry things at night when we have a cheaper rate for our electric. A neighbour recently bought a heat pump dryer (not this model) and told us that it did not do a good job of drying the clothes. No such problem here, as the towels and general clothing have all been nice and dry. Not tried the hygiene care mode as of yet Like the tray that comes with it so that you can lay jumpers and delicates flat for a drying cycle. It also comes with an hose to connect into your sink drain, but this is not required. By default the water it extracts gets sent to the condenser tray at the top. So it was really east to install, just plugged it in and slid under the kitchen work surface. Also has a double lint filter to catch the fluff from your clothes. So very happy with it so far and still exploring osme of the options. By using it at night I'm hoping to save quite a bit of money compared to the old dryer, so should recoup my investment over it's life time

The payback on this will be quick, we try and use it during the day as we have solar panels and it can cost less than 10p to do a cycle. Very energy saving. It was super simple to install and doesn't need plumbing in or venting like a traditional dryer, although you have the option to put a drain connection if it is convenient, but not necessary. The dryer itself has great, simple to use functions and is the quietest dryer I have every had. Can't recommend enough!