A waste of money. It doesn’t dry.!

This is the most amazing tumble dryer. No - I'm not a bot. I don't work for the company. I'm a parent in a house with two young kids and I live in West London. With sports clubs and two working parents, we do one load of drying a day (at least). I did a lot of research on different tumble dryers. I wanted to change from my old condenser type to a heat pump version due to the (2022) energy crisis. The things to note are as follows: 1. I was really worried that it wouldn't dry as well as my old tumble dryer because it's heat pump. There was no need to be concerned - it is incredible - literally everything is bone dry and fluffy when it comes out. 2. I was worried about how long it would take. So the cottons programme says when you press "start" it will take 2-3 or so hours. Don't believe it ! A fullish load that's been spun in the washing machine (to 1200 rpm) is done in just over 60 minutes - which is pretty comprable to my old condeser. 3. It is the most energy efficient version I could find on the system. The cottons programme (which takes 9kg - not all of the programmes take the full weight) - uses about 1.24kwh (from what I could tell from the tech specs) - that's about a quarter as much energy as my old condeser machine (which was 4.75kwh) - with the current energy crisis - that is a BIG saving. By current energy crisis - I mean the charge for electricity after the Goverments (Liz Truss) latest price cap/support (i.e. from Oct 2022). 4. I've seen gripes here about the app / online controls. I have linked it online but I don't use the app - can't see the point tbh. 5. Only thing to note - the door comes pre-loaded to open to the right (the door catch is on the left). You can reverse it if you're good at DiY (it took all my technical abilities - I'm an accountant not a handyman and I just about managed to do it but it took me all morning) - so beware. Other than that - I can only say as a family we think this is a brilliant machine. Yes it's pricey but it will pay for itslelf in just over a year (given we use it at least once a day and current prices).

At first I was sceptical about the money saving technology, indeed when I did the first load I expected the drum to get a lot warmer, however I realised this was part of the brilliance, the heat pump only just gets warm enough to draw the moisture out of the laundry before recycling the warm air and shifting the moisture out to the collection drawer (or plumbed if you like) this all ensures your clothes do not get damaged or shrink. It does take a bit longer than condensers or vented dryers but the money saving benefits is nuts, I did a whole day of drying and literally only used 2.7Kw which on my tariff equated to 0.37p, I would never normally have this on all day but I was experimenting, indeed would probably only use it twice a week and no more than a kW @ 14.6p. The programmes are good, some perhaps a little gimmicky but overall intuitive and easy to use, the cycle finish jingle is a little annoying but can be switched off easily, I preferred the connected App to notify that the cycle was finished. The drying results were really very impressive with towels properly fluffed and clothes properly soft and fairly wrinkle free. I reversed the door straight away to fit in with my configuration, it was easy to do. Drum capacity is plentiful and my neighbour is already hinting on bringing up her feather duvets, it will easily dry one effortlessly, my clothes horse is getting thrown out! The dryer looks great and minimalist especially in graphite grey as it does not stick out like a sore thumb! I can totally recommend this dryer, it performs well and looks great, if you live in a flat there’ll be no more laundry hanging all around the house. I would go as far to adding another + (A++++)! Go for it, personally I don’t think you will be disappointed.

This was a replacement for a 15 year old condenser tumble dryer. It was not until I started using this new dryer that I appreciated the damage the older dryer was doing to our clothes! This dryer has a multitude of settings - probably more than any family would ever need. Because it works at lower temperatures clothes are dried, but not overheated, so need less ironing. Also noticing a lot less fluff to clear out of the filter. The towel and bedding settings work well, as long as the machine is not overloaded. The only downside so far is the increased cycle time.

Great tumbler and dries quicker than I thought it would at a lot lower cost!

In less than 28 days the dryer starting making a loud knocking/thumping sounds, I would NOT recommend this machine for the price. I would however highly recommend AO - their customer service team (particularly Libby and Vicky) are AMAZING and super helpful and helped resolve my dryer issue by replacing the product. I have the matching washing machine as well and it has had endless issues so I would not recommend these Samsung products at all, but of course this has nothing to do with AO.

Really nice machine, a lot quieter than our older one. Used a few times now & only just getting used to it. Seems to be doing a good job, takes a bit longer, but that is the offset to its great energy efficiency. Confined enough, that we are going to buy the matching washing machine!

Looks smart and is very quite when in use. It’s only been used a handful of times since purchase so still experimenting with the available programmes. The instructions on how to use the dryer are clear and easy to understand. Takes much longer to dry clothes than your average dryer but uses a lot less energy to do so. So far, pleased with my purchase.