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    Customer Reviews - Samsung Series 5 OptimalDry™ DV9BTA020AE 9Kg Heat Pump Tumble Dryer - White - A++ Rated

    Customer Reviews - Samsung Series 5 OptimalDry™ DV9BTA020AE 9Kg Heat Pump Tumble Dryer - White - A++ Rated

    Samsung Series 5 OptimalDry™ DV9BTA020AE 9Kg Heat Pump Tumble Dryer - White - A++ Rated
    £599
    • 9kg drum capacity - great for medium-sized households
    • Efficient Heat Pump technology uses less energy
    • Sensors monitor moisture and adjust the drying time
    • Timed drying programmes give you precise control
    • Dimensions (cm) - H85 x W60 x D60
    4.8 / 5
    64
    6
    2
    1
    1

    Not the best at drying

    1/5
    Awful, went from a vented dryer which stopped working to this heat pump dryer. It takes an age to dry anything. With our old vented dryer which was nearly ten years old anything could be dried within 40mins. This dryer takes nearly two hours to dry the same load. Even then it’s not properly dry. Wish we had saved money and bought another vented.
    Gary

    Not compatible with SmartThings app as stated!

    2/5
    It stated when I bought it that it was wifi and compatible with SmartThings app. It is not. I complained as soon as I received it and was passed to Samsung who assured me that it is wifi. I have tried everything to get it connected and have failed. Samsung don't get back to me. I bought a washing machine the same time which works perfectly and connects easily so it's not that I don't know what I'm doing. This dryer isn't even listed as a compatible device on SmartThings. It was a lot of money and although it works very well apart from this, I have ended up with a washing machine on the app but a tumble dryer that isn't and that's not what I wanted.
    Paula

    Great when it's quiet

    3/5
    Great bit of kit but drum has developed a very annoying thud so am am awaiting a call out from Samsung repair team. If they can fix it I'll be happy again, right now.. not so much.
    Chris

    Samsung tumble dryer

    3/5
    Not had for long but tried it out and a little noisy, though dried my towels well. Arrived with a scratch on the door and only option was to receive a small discount as couldn't replace. Other than that, pleased with the purchase so far.
    Kirsty

    Great tumble dryer!

    4/5
    Overall we’re really happy with this tumble dryer. We’ve been using it a lot over the past few weeks. The only small thing we would change is the sensor often thinks bed sheets are dry when they’re still slightly damp and it switches off. Seems to do okay when it’s full of towels or clothes though.
    Amy

    Quiet efficiency

    4/5
    Efficient and no negatives so far. Quiet.
    Richard Davies

    Great dryer, so far...

    4/5
    Working great and looks really smart. Still getting used to all of the settings but everything is coming out dry. It would be better if the 5 year Samsung warranty extended to this model but we have a matching washing machine and haven't had any problems in the last 4 years so we're hopeful for the future. It does take slightly longer to dry clothes than our previous dryer but will hopefully be much more economical in the long run.
    alex

    Guarantee

    4/5
    Product ok but only 2 year guarantee
    Guarantee only 2 years