Machine looks good but doesn’t wash properly! Disappointed!

I've always bought hotpoint and fancied a change worst thing i did buying this LG Washing Machine, first of all the spin rpm is only 1570 not as it states 1600 rpm and it doesn't boil to the temperature its supposed to so if your clothes are lightly soiled its a good washer, but if there heavy soiled it just doesn't get them clean no matter what detergent you use, so if you've got small children everything will need to go on a boil wash to get there clothes clean, also it states it's a 10.5kg washer and the drum is the exact same size as the 9kg washer, the good thing about it is really quiet when washing and spinning and it looks modern in any kitchen.

Disappointed Keeps stopping due to uneven load whether it’s got bedding in or a light load ? Only had it 6 weeks . The spin is really loud I can hear it at the other end of the house .

Advertised as a 10.5kg washer with turbo wash. Fact check . Only 2 modes support 10.5kg and both take 2 hours and can’t do a 30 degree wash. These are eco and cotton programmes. Most modes only support half load . To make it worse the downloadable programmes don’t state the maximum weight allows for that programme. There is not cycle editor if you want to customise a setting on the download option. The good . Is quiet .

This is a direct replacement for machine purchased back in Oct 2021. Hopefully the previous machine just had a glitch as after 4 months the on/off switch just gave up! LG were great as there was nearly a 6 week lead time to get an engineer to visit. Therefore they allowed us a replacement with in 48 hours from AO. Overall all the machine is excellent and can hardly notice when it’s in use!!

Nice machine takes about half the time to wash clothes compared to my previous machine. Not very comfortable where you have to use the App to download more programmes. Why does the App want to know your location? I really wonder if the purpose of the App is purely for LG to 'data mine' your information

This machine is amazing. I am only giving it 4 instead of 5 because I have to download the spin cycle on the app and my machine is having trouble picking up the wifi signal from the extender. However, I knew this might be a problem so it's my fault and not the machine's. The 1600 spin is the best. thing. ever.

Large drum, quiet, connected to your mobile device so you can download custom cycles to your washing machine. Some people say the cycles are too long but the turbo 39 min is great for every day washing.