No interior light Door open alarm scarecly audible

we bought a BEKO Freestanding Tall freezer and it broke down on us while still on warranty. The support was very poor and they claim they need to confirm everything through Turkey. Unresponsive to calls on the BEKO 24/7 line during weekends, takes days to respond to e-mails and still longer for the service man to show up only to find out he has no parts at hand and you will have to wait weeks for them. Even though the BEKO Freestanding Tall freezer was less than two years old. In our case all food went to waste before they showed up with a replacement, as that took them nearly two months to arrange. Make sure you collect your receipts from the garbage bin if you plan to collect any damages from them. In our experience the affordable price doesn't bring any long term benefits.

The build quality is poor. Bough this to replace our failing AEG which we had for well over a decade. The threads were stripped on the door hinge fixing points as delivered - so in order to swap the door opening side I had to drill and tap to M6 from the original stripped M5. All in all a massive faff. The control and display is very basic, only giving the set point rather than the actual temperature inside the freezer. There is no internal illumination!!!! The freezer seems to run all the time but this may only be the internal fan? Need to monitor the electricity consumption to tell for sure. The attractive feature swaying me to purchase was garage (low ambient temperature) operation - I wait to see if this actually works this winter.

Good size freezer with lots of space inside. Downside is that although frost free, condensation causes some ice to build up on the draws. The door is only reversible if you get an engineer to do it, as the electrics for the door display go through the hinge. Neither AO or Beko will do it. If you do it yourself it invalidates your warranty. You have to hold the freezer when you open the door as it moves due to the suction. Overview: does what it says on the tin, but could be better and over priced.

Hard to tell as only had it a week. But here are my initial reactions: We chose this because 1. it is being kept in a space that is regularly below 10 deg C in the winter and there was very little choice. 2 it provide the space we needed in a more accessible form than a chest freezer. 3.It was as low an energy rating as we can afford. The best is twice the price! Pros: 1 easy accessible produce 2 can change target temp without opening door ? Seems to be working but auxiliary thermister showing 2 degrees lower?? Cons: 1. No interior light. Have to use a head torch 2. Temperature sensor in position that makes it hard avoid when loading freezer 3 No actual temperature reading given only target temperature. This is a big negative to us!! 4 lowest target temp is 18 Deg C I know this is the recommended temp but we do not keep meat or cheese in there. The delivery folk were great and delivery was next day as needed as our old one was dying fast despite our existing one being only 11 years old

Huge capacity! We were able to fit all the content of our previous freezer with lots of room for more. Very quiet and extremely easy to adjust the temperature. I would advise measuring the space you need to place it as it is very deep and even deeper with the handle. We had to remove the door between our kitchen and utility room to accommodate it. No instructions on how to swap the door hinges to open the other side are included-all they say is to contact the manufacturer to arrange for an engineer! The freezer comes with the handle fitted to the right hand side as standard. The shelves in the top section are great for ice-cube trays and flat items such as pizzas and boxes or ice cream tubs. Overall we are very happy with this product.

Good price, layout and design.

It looks great size is good