Superb product, very realistic flame. Looks like a real log burner.

Really love the 'optimyst' effect, almost seems like a real fire.

Very nice log effect electric stove; the flame effect is very convincing, topping up with water very quick and easy and plenty off heat from the fan blower. Only refill with water about every 8 to 10 hrs; much easier and cleaner than putting logs on!

Initial stove remote didn't work. Manufacturer sent another remote and this did not work either! Called ao and they agree to collect the entire unit and replace it. Old stove unit replaced with a fully working one the following day. Excellent and speedy service from ao. An easy exchange.

Easy to get up and running and has a very effective looking smouldering flame especially in the evening. Great quick delivery and spot on time. Couldn't be better.

Excellent fire. Very realistic and delivery was great.

Really pleased, realistic fire effect, heater ideal for a cool evening when you just want one room warm, easy water refill system. Just what we wanted.

Fantastic quality at a great price . The flames are so realistic no one believes that it is electric !! So handy just to switch on and get instant heat without all the messing around that goes with a real log burner ! Fantastic product - definitely recommend