Customer Reviews — Hive Hub

Customer Reviews — Hive Hub

Hive Hub - White
  • Smart hub - control your smart products remotely
  • Use the app to control all your devices on-the-go
  • Plugs directly into your router - for better connection
  • Super-easy set up so it'll start working straightaway
  • 1 year manufacturer warranty for peace of mind
4.7 / 5

disappointing Hive Hub

I upgraded to this new generation Hub because I wanted greater flexibility with my lights and heating. Heating functionality is great but there are failings in the light functions. You can't set up some schedule times slots and I was told this would be fixed later in the year when Hive upgrades. Also, setting the Hive up through the new Hub was a pain - I was on the phone for ages getting it to work. I expect better British Gas from a multi-million pound industry, taking my money for a poor product.
john e


controlling my heating and water is really easy and the Hive hub works really well. Easy to set up to the thermostat and receiver. so nice to set your temperature while out and about.
Daniel Rouse

Replacement hub

This replaced a hub that was in the house when we moved in. We were disappointed that the old hub couldn’t be transferred into our name which seems a failing of the system so we had to purchase a replacement. It seems to be working fine so far. I’m currently controlling heating with it and looking at linking lights now but I’m again slightly disappointed that it is compatible with no other bulbs than it’s own brand.


Sometimes looses connection and is fiddly to set up. But overall a useful bit of kit to control heating remotely

Hive hub v2

The hive hub 2 Worked instantly and set up effortlessly to my hive heating system. Well built item which if you follow the instructions correctly this item will last a long time. Great value for money...
James t

nice tidy piece of kit

bought this hub to control my thermostat but it also controls all of the hive gadgets just connect it up and off it goes sits where you want it and you don't know its there

Value for money

Good price and was delivered as requested with the minimum amount of trouble. Will definitely use AO again

Useful product & great service from

Great product, really useful and can turn boiler on and off using my phone now! Efficient service from, would recommend buying from them.
Lewis Boron