Customer Reviews — Hive Hub

Customer Reviews — Hive Hub

Hive Hub - White
  • Smart hub - control your smart products remotely
  • Use the app to control all your devices on-the-go
  • Plugs directly into your router - for better connection
  • Super-easy set up so it'll start working straightaway
  • 1 year manufacturer warranty for peace of mind
4.7 / 5

Not easy

the WiFi hub worked as it should out of the box, the problem is it's not just plug and play if you replace the original hub with a new one there is a step by step process you have to complete for hive to work ,once completed the hub work as it should .

Hard to set-up, but works well

Spent 2 hours trying to set this product up after moving into a house with existing Hive product, before finally finding a useful guide. Once set-up I have had no issues with the product.

Fantastic service and product!

My parents recently moved and wanted to upgrade to Hive active heating, like I have. They had the old thermostat with the receiver and had to begin with getting the Hive Hub. I installed it and it has worked perfectly. The delivery of this product was very fast, I’ll be using this service from now on.

Happy, happy.

Happy with everything about the Hive Hub including packaging and presentation etc. It’s a well designed nice looking unit. I’m up and running again.
David Monaghan

Great product

After moving into our new house, we found out the previous owners had already installed hive heating. Unfortunately the hive hub can't be registered to another account, so we had to purchase a new one. After weighing up all the package options available from the hive hub site, we decided the other products that the into the hub are great but we will probably add those at a later date. So the basic hive hub was all that we needed. It's easy to install and setup. And even easier to use from your smart phone. Laying in bed and turning the heating down isn't essential but it is nice.

Good product and good customer service

The Hub it’s self is very handy to have, so I can turn my heating off if I’m out etc. However because I already had the hive system it was a bit confusing to set up and the instructions given with the hub aren’t the best. But used the online chat with customer services who talked me through the set up and were very helpful.

Hive Hub from AO

So far so good but there was a lack of set up instructions with the product so I had to search online for guidance and even it wasnt so simple

Great looking product.

It’s great to be able to boost the heating from your phone whilst you’re out, so that the house is warm when you get home. Easy to use.