Good product on shorter cycles doesn't always get everything clean.

Dishwasher washes well but the configuration of the cutlery basket hinders getting pans and large items in

We opted for this model as we had our last hotpoint for around 15 years but as in this ever changing world I don't think that this one will get close to that as it seems flimsy and not so well made

I bought this model 14 months ago. I am quite happy with the performance, it is very quiet. What I am not happy is the way I got treated by Hotpoint when I phoned to request a replacement cutlery basket. Several pieces have broken off the bottom of it meaning cutlery can fall through. I was told that as it was out of warranty (2 months). I would need to buy a new one. When I queried 10 year parts guarantee was told this only applied if engineer is called out (my expense) and a new part was needed. It is certainly not fit for purpose but to save hassle I thought I’d buy a new one. Unfortunately it looks like all on line baskets are the same flimsy construction. I will solve this problem myself and not be in a hurry to buy Hotpoint again.

AO delivery was fine and on time. Dishwasher is quiet and I like the extra utensil holder for longer items. However, I was on the phone with Hotpoint for an hour because it was missing 2 feet which took a while to work out as their installation manual is really poor and doesn't explain a lot (esp for newbies!) e.g doesn't explain how to adjust height, how to remove kick stand, refers to 'Part A' when it doesnt even come with one etc.

Used it first time and two items came out dirty so not getting the 5 stars

The dishwasher is great but AO need to ensure the fitters can deal with the electrics as well as the plumbing. It's pointless paying for connection when the fitters are not allowed to attach a plug!

not as easy to load as my last one will take a bit of getting used to