This product lasted less than two months before the glass top cracked. It looks like it was from an impact on the hob, maybe from putting a pot on it? We’re not sure how it happened but we would expect the material to be a little more robust. This wouldn't have happened on a metal hob.

AO have been excellent. But Beko have been terrible. The hob stopped working after just a few weeks. We phoned the appliance insurance but they didn’t want to know. We phoned Beko, that was hard work, but the set a date for us to stay in for a engineer to come and look at it. Engineer didn’t turn up. Phoned back Beko who were very unhelpful but said they were waiting for the parts, even though they didn’t know what was wrong with it. Beko really didn’t want to help. Phone AO and told them the story who also phoned Beko, but Beco refused to help. So AO took the broken hob back and gave us a new one and said they would sort the problem out. All of our white good are Beco, when it’s time to replace the kitchen equipment we will not be buying Beko equipment and will not be buy the appliances insurance either. But we will still be using AO who went above and beyond with customer service.

This cooker is the worst induction cooker I have ever used. It took 10 minutes to cook a scrambled egg which is ridiculous. The noise is also very loud. Called the customer services they organised a third party to come and check the sound. The engineer thought the noise was normal and he decided to charge me for the visit. I’m absolutely gutted for beko’s after sales policies. Hence I have returned the cooker and swapped for a better one. Will never ever buy beko products anymore.

The hob itself is very stylish. The only thing that let’s it down badly is that when you press the button to decrease temperature on each of the rings you can go from 0 to 9 straight after if you’re not careful which is a safety hazard!!

OK so far but didn't seem to cook pizza's quickly

Not installed yet but this is the second one that is heavily scratched on the underside and doesn’t look brand new

My first induction hob so a bit of a steep learning curve. ONE THING THAT CONCERNS ME is that sometimes it does not turn on. I have to switch it off at the wall, wait 2 minutes, then switch it on again. It then bleeps, shows a fault code of 13 for a split second, then works fine for weeks. I have a horrible feeling that one day it won't respond at all. Anyone else have this issue? Other than that, it's great. The printed symbols could be a bit clearer, I suppose.

I’m awarding 4 stars because I’ve only had the product for 1 week and I’m finding the controls very responsive and it’s taking me a little while to get used to it. Otherwise its great.