The catch on the detergent dispenser broke after the machine had been used 5 times. We now need to wait 2 weeks for an engineer to visit and replace the broken part. This product was specifically chosen as it was recommended by Which, but we are very dissatisfied/disappointed with both the quality of the item and the aftersales customer service.

It has not worked since it was delivered and having to wait two weeks for someone to come out. So far not impressed

Unfortunately we took delivery of a dud machine, it did not meet our expectations at all from day one. AO were very helpful throughout the whole debacle, Hisense themselves were less than helpful I have to be honest, without the intervention of Joseph from the AO Escalation team, I imagine we would still be waiting for yet another visit from an engineer? Through the very professional intervention of Joseph, we now have a brand new BEKO dishwasher which is perfect. I suspect we were just unlucky?

I feel this is not a very well designed dishwasher. For starters if you have 26cm plates you will have to lift up the middle basket, no problem, but them you get a lot less space in the middle basket, so much so that if you put a mug in the middle it will hit the handle for the cutlery tray. Cutlery tray is a waste of time because if you close the draw, the cutlery tends to fall over each other and you end up with some not behind washed properly. Bottom basket is okay but it is quite difficult to place pots etc if you gave plates in already. Very much like playing Tetris just trying to get things to fit. I would say stay away from this one. I changed for the Hotpoint slimline dishwasher and I gave been most impressed with that model

It lists that there is a washing timer that l expected to see in the front of the door but it is on the top edge of the door so can't be seen during the wash at all unless you open the door during the wash which should not be done. The design is hopeless and unsure how the manufacture can explain the wash timer thinking. The tablet coming out of the container is hit or miss and still sitting in there when the wash is finished. The basket and cutlery draw are fine and wash is fine if the wash tablet actually flips out. A very bad choice by me after reading positive reviews l was hopeful but that was very short lived.

I don't know how this dishwasher ever got approved. It has the new cutlery tray on the top which I thought would be a nice feature, and it is... BUT if you have the higher tray on the low setting, you cannot get a standard sized dinner plate in there without the sprayer arm hitting them, and it you move the tray up to the higher setting, you then can't get a regular sized drinking glass in there. A terrible design and we had to return it (at our cost even though it was the manufacturers fault) and swap it for a different model by a different brand. Wouldn't buy it again ever.

awful dishwasher. you cannot fit a dinner plate on the lower tray unless you higher the upper basket then you cannot fit any stemmed glasses in it. it does not dry the dishes, unless you are there when the cycle is finished you are told to undo the door to stop condensation! I was very displeased with it. I am returning it and having it replaced with a different make. customer service was as always fantastic from AO.

Disappointing as it doesn't seem to fit standard sized dinner plates which I feel like it's not fit for purpose. Everything else is fine but if I put dinner plates in the spinner washer is unable to move. This is a massive design floor.