Paddles came loose and started ripping clothes. Purchased August 2021, less than 2 years old. New washing machine to buy!! Don't bother!

I had the machine for a few weeks and there was this bad noise when it spun. Had the guy out to fix and it was a coin! Fair enough not covered on warranty so had to pay call out charge. Then one of the paddles fell off and we were told it was our fault they sent us new paddle and I fitted it myself. The machine bangs like a tin can. To out of balance sensors are rubbish. Hoovers customer service does need a lot of attention. Do not by a hoover. They take your money and hang you out to dry! I would buy a cheap machine in the future. At least you know what you are getting and won’t be disappointed

Update to my last review: still no sign of the new door. Pathetic. I've now been without it for over 2 weeks.

For the price, I'm not massively thrilled. It leaves water in the comfort drawer and there's no reason that I can find. The clothes are still quite wet on every cycle I've tried.

Initially I thought this was a great machine. Fantastic size and features. Quiet and efficient washing. However…. We are now on around the 4th set of plastic paddles for the drum as they keep snapping off. They are not strong enough to cope with a large load and should be metal. Frustrating as expensive and a hassle to replace.

Initially great however 7 months in and the handle has broken off the filter clean part. I am now stuck with an error code as it won’t drain and Hoover customer service haven’t answered phone twice in half an hour. Really disappointing.

Fascia programming buttons are loose and fall inwards when pressed. Machine still works but hardly a mark of quality or of service control. Very disappointed and will flag as part of registration for warranty. Be careful when buying this brand

The washing machine has a very big drum so fits a lot of clothes in but only four programs can be used with the max 14kg.i found the powder dispensing drawer flimsy and the trim on the door.clothes came out nice and clean.machine is larger then a regular size so does stick out a bit.it is not flush with my units.when the door is open if you pull out the powder dispenser it does knock into the door,this could have been designed a bit better to avoid this happening.