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    Customer Reviews — Hoover H-WASH 500 8Kg Washing Machine - White - A Rated

    Customer Reviews — Hoover H-WASH 500 8Kg Washing Machine - White - A Rated

    Hoover H-WASH 500 HW68AMC/1 Wifi Connected 8Kg Washing Machine with 1600 rpm - White - A Rated
    £350
    • 8kg drum capacity - great for medium-sized households
    • Perfectly combines water & detergent to remove stains
    • Monitor and control every cycle from anywhere
    • Eco-Power motor is durable, long-lasting and quiet
    • Dimensions (cm) - H85 x W60 x D52
    4.7 / 5
    313
    58
    4
    1
    7

    Came with faults

    1/5
    Absolutely rubbish, it transpired that there were a few faults with it, not sure how that happens with a brand new washer. AO we're amazing and dealt with Hoover for me, all sorted now and a replacement delivered within a week, a different make as I wasn't impressed with Hoover
    Hayley

    NOT A RATED for many cycles, nor 8kg load or 1600 spin, powder draw barely opens

    1/5
    Rubbish machine, 1. Not A rated on many cycles 2. 8kg machine no cycles that can run on on 8kg, mainly 2 and 4kg. 3. Its a 1600 spin again hardly any cycles that will run at 1600 spin mainly only uses 800 spin. 4. Powder draw barely opens so hard to get powder in. 5. The door sticks out further that the powder draw so you have to have the whole mashine sticking out from under the worktop quite far in order to be able to get to the tiny powder draw opening. 6. Can not reduce load size either so no mini load of half load, whites for example 7.5kg load and no way to reduce it. 7. Cycles are very random, nothing for just coloureds over 5kg or a bed and bath cycle but cycles for ski suits, diving suits and down jackets
    Calie lealand

    Went bang

    1/5
    It 'went bang' 7 weeks after we had it. The engineer didn't know what was wrong with it. Hoovers customer service is awful, a week after all the parts were ordered, at a guess we still didn't have a date for them to fix it. Hoover said the parts were in stock. Ao customer services were great and took the machine back, allowing us to pick another make. We then received a text to say the parts weren't in stock and we would have a update in another 7 days ??. When the machine worked it was great
    J

    Squeaky and noisy!!

    1/5
    Machine is noisier than expected. The machine makes a terrible squeaking noise at the start and end of the cycle as if the belt is too tight or not fitted correctly. Very disappointed, would not buy again. No follow up from AO.
    Ian Griffiths

    Disappointment

    1/5
    Very disappointed with this washing machine. When the spinning cycle starts the machine bounces around and is very very noisy. There are not many programmes available for the 8kg load and we cannot do all the washing we need to do in one go which is very unusual as we have had Hoover washing machines for many years and never had these problems before. We wish we had never bought it.
    Colin Taylor

    Looks o.k. but doesn’t work properly

    1/5
    It isn’t working properly and I have to wait until 7th January 2021 for an engineer from Hoover. I regret buying it.
    P.Maher

    Broken down after less than three weeks!

    1/5
    This washing machine was working fine for the first couple of weeks, but then the drain stopped working so we can't use it now. We contacted the manufacturer, who told us to wait nearly 10 days before someone can come to check it. Very annoying.
    Maki Ikeda

    Poor experience.

    2/5
    Ordering and delivery were pretty straightforward, initially we have been happy with the machine until unfortunately it breaking down within 1 month. As usual after sales and post issues always seem to be much harder to resolve and I’m yet to receive a response to a request for an engineer. Overall poor experience with this product.
    Sandra