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    Customer Reviews — Hoover H-WASH 500 9Kg Washing Machine - Black - A Rated

    Customer Reviews — Hoover H-WASH 500 9Kg Washing Machine - Black - A Rated

    Hoover H-WASH 500 HW69AMBCB/1 Wifi Connected 9Kg Washing Machine with 1600 rpm - Black - A Rated
    • 9kg drum capacity - great for medium-sized households
    • Perfectly combines water & detergent to remove stains
    • Wash whites and colours together to save time
    • Eco-Power motor is durable, long-lasting and quiet
    • Dimensions (cm) - H85 x W60 x D52
    4.8 / 5

    Quiet, Good Looking and Efficient

    Great washer that we wish we upgraded to sooner. The shallow depth suits our fitment well and the washer looks great in our kitchen which has dark surfaces. The cycles are really quiet, with only the spin being noticeable outside the kitchen. Clothes are coming out really clean which is the main thing, but as above this machine is the package.

    Looks better on the picture

    Looks better on the picture. Once unpacked, you will wonder if that was a right choice. At £340, I would definitely expect more, but as we were after a black washing machine and had to be with smaller depth than 60cm, and delivered quickly, we didn’t have a much choice on the Internet. Looks and feel cheap, the door catch feels like it’s made of plastic and it’s not going to last long. Huge door with single piece of glass, where you need to be careful how you close it, if after the washing cycle you usually leave it open together with the dosing drawer - if you won’t close the drawer first, it will catch it and most likely something will break. The programs dial itself also feels loose. Luckily you can run your programs of your phone, so we won’t be touching it too often. Warranty it’s only 1 year. You can extend warranty for parts for 10 years, but you need to use Hoover approved engineers, so they will milk the extra cash out of you when paying for call out/labour. Normally I wouldn’t suggest to use appliance insurance, but if you’ll decide to buy Hoover one, you might have to think about getting one.

    Brilliant, would highly recommend.

    Bought this after my old machine started playing up by changing programmes all by itself. Went for the fitting and recycling option. The two men who delivered even tested it after plumbing it in. Really pleased with this machine, programmes look a lot more complicated than they actually are. Had it a few days now and very pleased. The 59 minute all in one programme gets the washing really clean and 1600 spin means less tumble dryer time. It has a large drum and the machine looks good so far found it quieter and more efficient than any other machine I've had. No trouble with using pods or the conditioner section of the drawer Would highly recommend. Brilliant.

    Temperamental with fabric softener

    I had a previous version of this same model but this one seems to be a bit temperamental- seems to only sometimes take the fabric softener and had trouble with the wash pods dissolving at times. Not sure if it’s operator error but as I had the previous version I don’t think I’m doing anything wrong… very frustrating after spending lots of money and with a newborn at home!

    2nd time lucky?

    After just 6 months of twice weekly use, this washer developed a hole in the drum. Goodness knows how, as it had remained in situ since it was first installed. Under warranty, AO swiftly got a new machine to me - customer service is excellent. I love the look of this washer and the size of its drum. It has some great features such as a setting where colours and whites can be mixed in the wash, which keeps it economical for smaller households. I’m hopeful that the issue with the original washer was just a one-off, as apart from that, it’s a fab machine!
    Carly Day

    Brilliant machine!

    Not only does the machine look great, it works really well and is very easy to set up. The 14 minute rapid wash exceeded my expectations and left my clothes very fresh. Overall it’s a brilliant machine that we are very happy with.

    Well priced for the technology you get

    Lovely looking washer, looks complicated but user friendly. Impressed with the app and the technology. Truly state of the art and washes amazingly and love the eco friendly settings. Bravo hoover
    Hayley Heath

    Does what it says on the tin !!!!

    Great service ...there was a short delay but this was communicated well . Delivery was good all in all fantastic service and a great washing machine
    Donna parsloe