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    Customer Reviews - Haier i-Pro Series 5 8Kg / 5Kg Washer Dryer - Anthracite - D Rated

    Customer Reviews - Haier i-Pro Series 5 8Kg / 5Kg Washer Dryer - Anthracite - D Rated

    Haier i-Pro Series 5 HWD80-B14959S8U1 8Kg / 5Kg Washer Dryer with 1400 rpm - Anthracite - D Rated
    £649
    • 8kg wash & 5kg dry load - great for medium households
    • Washing-Lens decodes symbols for the best cycle
    • I-Refresh tech dewrinkles & refreshes delicate fabrics
    • Super quiet model - great for open plan living
    • Dimensions (cm) - H85 x W60 x D53
    4.7 / 5
    40
    10
    0
    1
    1

    Terribly designed and at times impossible to use

    1/5
    This was one of the unusable products I’ve come across. We both work in the tech industry and have lots of smart home devices, which have no problem using, but this machine is so badly designed that it’s unnecessarily difficult and at times impossible to use. 1) the touch screen interface is not intuitive or learnable. There is not enough feedback to tell you what is going on. We had to resort to using the app to set the programme. We have not been able to successfully use the machine interface at all. 2) connecting to the app is unnecessarily difficult every time you want to set the programme. You have to turn on the machine, and then wait at least 5 mins or more (varies) for the app to recognise that it’s online. Sometimes the machine turns itself off before you can connect. 3) the set of programmes available seem randomly put together with little thought. There are lots of choices and it’s not clear what the significant difference is between them. It tells you the specs of each cycle but how am I supposed to know what they are best for? The names are somewhat descriptive but it’s still not clear. There is a smart AI programme (only on the app) that seems to cover a lot of the needs so I just use that, but again I’m just guessing. 3) the user manual is not proof read and impossible to interpret correctly due to the vague language. 4) the washing seems to be a good standard but since I cannot understand how to use it or understand the manual I don’t know if I’m getting the best use out of it. Some obvious useful features are missing such as telling me the weight of the clothes I’ve put in, instead of making me weigh the load every time. And also I don’t know if the drying weight means wet or dry. Again an obvious thing to include in the instructions if any thought bit of thought was put into it. Overall probably the worst purchase of an appliance I’ve ever made. Avoid these “high tech, cool sounding” products that are actually arrogantly and poorly designed. Most people would think it’s their own fault because of the snazzy looking tech, which is such a shame.
    Amelia

    Dryer function comes on by itself

    2/5
    Complex’s user instructions. Set to wash without Dryer on cotton wash 117 minutes halfway through wash cycle changes to 2hrs 37mins and dryer function added.Need to turn off Machine and start again cotton wash 117 Minutes. This has happened 3 out of 9 times
    John Ryan

    Confusing features otherwise nice looking machine

    4/5
    User manual is confusing some options mentioned do not appear to be to applicable to this model , and no information on how to contact customer services to check.
    Anthony Groves

    Delighted with the washing, not so much the drying

    4/5
    The Haier I-pro looks great, washes great, is super quiet, energy efficient, is really easy to control from my iPhone and overall I’m really delighted with it, especially for the good price we got it for. The only minor niggles have been using it as a dryer a) because it was a really long cycle and cost a small fortune and b) my bedsheets and towels came out dry but very wrinkled and I had to iron them afterwards. This is possibly my fault if I overloaded it (I was hoping it would beep or tell me if I’d put too much in) and perhaps there’s a way to shorten the drying time, I’ll have to look into it.
    Stephanie

    Good but disappointing

    4/5
    Great product let down by AO's pushy insurance sale tactics!
    Martin steward

    Good washer dryer

    4/5
    Fitted perfectly in kitchen
    Rachel

    Quieter than a library.

    4/5
    Very impressed so far, so much quieter than our old machine. Had to check it was on the first time I used it! Interface is fairly straightforward to use once you've got used to it. Not tried using the app, so can't comment on that. Not given five stars as I've not used all aspects of it yet, but what I have I would give 5/5.
    Rob

    Neat little static machine

    4/5
    Very neat machine - I hate when machines sit proud of worktops so this is great, hard to find one shallow enough online. I you are like I was toying between this and the larger machine the dimension on this one include the door unlike the other. Easy to use interface. Couple of points to note. My Dad installed mine and being the typical bloke he is didn't read the instructions - there are foam pads to stick onto the bottom of the machine to deaden the sound - alas I came home and he said 'I don't know what they are' - one to fix at a later date :( Another annoying thing is that the black door attracts dust and fluff like nothing I've ever know - the static is ridiculous. If you're a clean freak or have pets expect to be wiping the dust and hair from it daily - I've just got used to it now.
    Jo