lovely little fire that's great for not too big of rooms and has nice effect,it has some noise as fan heater but nothing major

This is a good heater and it looks nice in our fireplace. This is my second one, the first lasted about six years before the lower heat setting stopped working. It might be reparable but living on a small island we have no appliance repair person. So i bought a new one.

Just like it says on the box, have only bought it for the cosmetic effect,lovely cosy glow and good heater if you need it

Looks lovely and not too big so fits nicely in our living room. The heater gives instant warmth when needed. Also really nice just to have the logs lit up.

great fire and surround but far too noisy

It's great on time with delivery very helpful great guys

Very lovely product. Looks very elegant and the flame effect is exactly what we were looking for. The remote control was a big plus as well.

The fireplace and fire are excellent quality and it looks wonderful in situ. I was concerned that the wood surround ordering it on-line but it is superb. The only problem is the noise of the fan. It could be a faulty unit, but it is very loud and even the television on mid to high volume does not drown it out in our small living room. Proportionately it is spot on and in a bigger room maybe the noise would be less of an issue? As hoped the log flame effect is lovely and gives a wonderful focal point, until your turn on the heat!