Faulty. Doesn't freeze properly. Ruined food. Utter stress-inducing!

Switched it on and it lit up, set it to the coldest temperatures and waited 24 hours before filling it up, within next 24 hours the salad at the bottom of the fridge was frozen and the beer at the top was warm and everything above the bottom shelf of the freezer had defrosted. Eventually got though to AO expecting a replacement, but told to ring the manufacturer. The manufacturer sent an engineer who said it couldn’t be repaired and had to go back to AO for a replacement, by now it was out of stock so weeks later still waiting for a replacement. Not impressed

Had this fridgemaster for a year and 3 months and it stopped working. Can't be fixed by hotpoint. Really disspointed with this product!!! Avoid!!!!!

Fridge not working freezing food shame looks lovley...have to now wait another week for engineers should just be relaced

Cheap and cheerful "American Style" fridge - bought this based on a favourable Which review, and it was great and everything was fine for 102 days... until... my son was just rummaging through the freezer looking for something, and one of the glass shelves disintegrated in his hand covering all the food below with broken glass - AND glass dust !! Cleaning out these so-called safety-glass shards there is a LOT of very fine glass fragments and powder... given that this freezer has an air circulation system to prevent frost means ANYTHING currently in the freezer that is not completely air-tight now has to be binned. Destroyed a few hundred pounds worth of food. Would NEVER buy this brand again, nor invest in any more food to put in this freezer until I build some new shelves myself out of something other than glass. Not worth the perceived cost saving - very disappointed. Wish I had not taken Which at its word and looked at Trustpilot first! Well - fool me once...

the item was delivered faulty. The freezer door would not open. So we could not use it. It Took a few days to get it returned and replaced it with the bigger version.

Was so looking forward to this fridge freezer as it was the ideal size for my kitchen. However, after 3 weeks of working perfectly, the freezer suddenly stopped working and I was left with a load of food I had to bin and a huge pool of water on my kitchen floor. None of the vents were blocked, the doors closed properly and it was set at the correct temperature, just no air was coming from the air vent at the top. No one is taking any responsibility for it either.

Only a couple of months old and the fridge won’t get colder than 10 degrees, anything in it spoils and the whole thing stinks. No help no customer service would never use AO again.