Customer Reviews — Hotpoint 8Kg Washing Machine - Graphite - D Rated

Customer Reviews — Hotpoint 8Kg Washing Machine - Graphite - D Rated

Hotpoint NSWM843CGGUKN 8Kg Washing Machine with 1400 rpm - Graphite - D Rated
£329
  • 8kg drum capacity - great for medium-sized households
  • Easily removes 20 of the most common stains 
  • Special allergy setting, great for sensitive skin
  • Adds steam at the end of the cycle for intense cleaning
  • Dimensions (cm) - H85 x W59.5 x D60.5
4.7 / 5
353
59
13
3
5

Should be a product recall

1/5
This machine does not spin correctly at the end of each cycle meaning the clothes are coming out dripping wet. Two engineers from Hotpoint have been out to 'fix the problem', however they both informed me that this is 'just the way the machine is'. They said because the machine drum is unbalanced as the drum is so sensitive, the machine is not doing a proper spin on the clothes. However, as this is how the machine is made and there is no fault for the engineers to fix, I cannot get a refund from AO even though this machine is not fit for purpose. Apparently this is quite a common problem with this machine and I am not the first to complain about it. Personally I think this should be a product recall as my clothes are coming out so wet they need 4+ hours in the dryer to get dry. I wish I had never bought this machine and if I could give this a 0 star review I would.
Helen V
Colour: Graphite
Reviewed on:

Disappointed

1/5
After using this as per instruction the rubber seal has broken and now got to wait a week for a repair on a washer we have had a couple of weeks
Mrs sayles
Colour: Graphite
Reviewed on:

Spin function didn’t work

1/5
Unfortunately product was faulty
S smiths
Colour: Black
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Wouldn’t Recommend

1/5
Considering it’s a 1400 spin I find it to leave the washing very wet. Also always use a quick wash and this only spins it to 800 even the full wash at 45 minutes only spins it to 1200 so I’m constantly having to spend them again it’s really annoying really wouldn’t recommend this product
Hayley
Colour: Graphite
Reviewed on:

hotpoint washing machine not very sure about it

1/5
not sure what I think now as was about to leave a good review as I thought the appliance was A+ rated however it is now advising it is D rated? Have I been Mis-sold? Not very happy
L Walker
Colour: Black
Reviewed on:

Not good

2/5
Not very good after a 45 minute wash, the washing is soaking wet and we have to put on a 10 minute Spin and drain cycle
Sam Shepherd
Colour: Black
Reviewed on:

Not enough to be branded hotpoint

2/5
The washing machine is just okay, a lot of plastic, the program selection wheel is poorly designed because you will not be able to see program you have choosed is situated in the bottom half of wheel. The unbalanced load features might will trig some spin with few items or bath mats. Overall wash fine but a lot to improve for a big brand like hotpoint.
Davide Mocchetti
Colour: Graphite
Reviewed on:

Poor spin

2/5
Doesn’t spin very well. After ever wash load I have to put it on a 10 minute spin do the washing isn’t dripping wet.
Lee kalmar
Colour: Graphite
Reviewed on: