It was damaged - shelf and casing. Wifi is a bit pointless as you have to start it by pressing the start button.!!!! No power cable- supplied our Electricain had assumed there would be one - so meant no oven for several extra days.

Although this comes with 3 ‘shelves’, only 1 is a wire shelf and therefore allows the air to circulate. However the most irritating thing about this oven are the alerts or noises it makes when the desired temperature has been reach or the cooking time has expired - also for other reasons I haven’t figured out yet. Not a simple beeb but a series of notes that then get repeated again and again. Enough to bring the kids out of their rooms or is that the idea??